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Job Location | Leeds |
Education | Not Mentioned |
Salary | £30,000 - £35,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Job Title: Senior Service Desk EngineerLocation: Leeds, West YorkshireSalary: £30,000 - £35,000 DOERabb-IT Ltd are on an exciting journey to become the go to IT Businesses in Yorkshire. Already a well-respected MSP with an array of clients within the Yorkshire region they are now looking to expand. Based in the rural area of Calverley, Leeds where monthly lunches are bought to acknowledge and appreciate their dedicated staff.This is an exciting and challenging role for a candidate with a proven track record of working in a busy technical service department. Leading by example fulfilling 1st to 3rd line duties on the desk and managing your own ticket queue as well as been the lead escalation point for 3rd line support on escalated incidents. You will create great experiences for clients, while building and maintaining long-lasting relationships built on trust. The ideal candidate will also help mentor the service desk engineers by developing their technical and customer service skills as well as providing great experiences for clientsBenefits
Keyskills :
IT Engineer Seni Technician Desktop Suppt IT Suppt Engineer Suppt Engineer IT Service Desk Service Desk Engineer 3rd Line Suppt Technician 3rd Line Technical Consultant 3rd Line Seni Engineer 3rd IT Line Engineer Seni I.T.