Pension Administrator

Job Description

Senior Pension AdministratorContract: Permanent Salary: up to £31k DOE Hours: Mon-Fri (08:30-17:00)Locations: Leeds City Centre (Hybrid 3/2)The role is responsible for performing key task validation, authorisation, and quality assurance, as well as the administration and oversight of key controls for all our SIPP and Pension Trading Accounts. The role holder will help supervise workloads, trainjunior members of the team and assist with customer queries.The role individual is required to utilise subject matter expertise to resolve complex client and employee queries, identify operational efficiencies and best practice opportunities, and initiate action to maintain compliance in the face of a continually changingregulatory environment. The role is responsible for the completion and administration of risk management documentation and the subsequent liaison with Operational Oversight. The role is responsible for testing system updates as part of system enhancements.The role is required to be a point of contact for third party trustees of our Pension Trading Account, as well as maintaining our relationship with Barnett Waddingham. This role will act as a technical referral point with the team, to support the manager withescalated queries, project planning and implementation.Job Spec:* Maintaining relationships with third party trustees, and Barnett Waddingham* To perform live task validation and authorisation, as well as retrospective quality assurance* To administer or maintain oversight of key departmental controls and reflect as necessary.* To complete department risk management documentation such as Risk Events and Regulatory Breaches and track delivery of subsequent actions including the necessary liaison with Operational Oversight* To identify areas of risk/exposure within the department and to suggest ways in which such risks could be mitigated.* Maintain the first line of compliance defence by ensuring individual adherence to business processes and procedures that are designed to meet the regulatory standards set out in the relevant FCA rules and guidance.* Maintain the first line of defence by operating risk controls assigned to the individual.* Maintain the first line of compliance defence by ensuring team adherence to business processes and procedures that are designed to meet the regulatory standards set out in the relevant FCA rules and guidance, with particular reference to CASS regulation.* Responsible for ensuring all CASS related activities and processes are completed daily to safeguard client assets.* Make informed risk decisions and effectively and credibly debate and challenge management recommendations within your role in line with the approved Risk Appetite Framework* Ability to challenge, improve and document processes and procedures from a technical aspect to ensure that they meet with HMRC & FCA requirements.* Provide technical support to the team and manager for external & internal queries.* Effective use of MI and data analysis to aid problem solving.* Risk and control skills to provide effective Quality Assurance across key processes.* Strong communication skills (both verbal and written) to provide feedback/coaching and technical awareness across team members.* Able to influence and negotiate across different levels of the business.* Ability to work through issues, identify root cause and implement changes to maximise business efficiency and enhance the client experience.* Capable of working under pressure to deliver against exacting deadlines, and the ability to organize & prioritise your own work loads.Person Spec:* Minimum 2 years experience in pensions * A good understanding of CASS rules and how they are applied. * Intermediate MS office skills * Advance time management and prioritisation skills * Advance customer service skillsIf youre interested then please apply below.Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Keyskills :
Pension