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| Job Location | Leeds |
| Education | Not Mentioned |
| Salary | £18,000 - £30,000 per annum, inc benefits |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
IT Team LeaderAn exciting chance is now available for an experienced engineer to join the team at a time of huge growth potential as a IT Team Leader – you will be hands on and technical within an EUC environment and will be looking after a small team and helping to organiseworkloads and still playing a part in the technical elements of the role.The BusinessThey are a fast growing MSP in Yorkshire and really are one of the biggest success stories in the local area.ResponsibilitiesAs a Service Desk Lead, you will complete the following responsibilities:• Resolving service desk tickets appropriately within SLA• Effective communications with users in relation to issues• Proactively look for issues• Built and maintain equipment• Produce and maintain documentation for support processes• Correct logging of issues in ticket system• Responsible for logging faults with suppliers.• Responsible for logging ICT faults, dealing with problems/requests in an effective and customer-focused manner, undertaking first-level support where possible. Responsible for keeping users updated as to the status of their problem/request.About YouThe company is looking for someone who is has previous experience in EUC deployment and build environments.BenefitsOffering a salary up 30k alongside a competitive benefits package.