Finance Manager

Job Description

CORTLAND OVERVIEWAt Cortland, you map the story of your success. We dont adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in Build to Rent (BTR) in the USA with over80,000 apartments under management, our high performance continues to drive exponential growth - and we invite you to join us on our journey toward excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what youdo, and let it show.In the UK, Cortland has a six-year strategy targeting a development portfolio of 10,000 Build-to-Rent (BTR) apartments and a management portfolio of 75,000 units, primarily the London commuter belt areas and UK regional cities. Currently, we have one developmentthat is open in Watford, two more - one in Manchester and one in Birmingham - under construction and set to open in the next year, and more in the pipeline.ROLE OVERVIEWThe Finance Manager - Block reports to the Head of Finance. Overall responsibilities include the day-to-day running of the Block Management and Auxiliary business lines to ensure delivery of exemplary customer service in timely fashion. This includes assessing,planning, and coordinating development and deployment of consistent policies and procedures that promote efficiency and accuracy in all functional areas. The role requirements cover timely service charge process, client reporting, account reconciliation, aswell as various regulatory audit compliance, while ensuring necessary controls are in place and working across block finance functions. Primary responsibilities include but not limited to:

• To take full responsibility for the day-to-day running of the property accounts function, and ensure it delivers an exemplary level of service and that deadlines are met

• Hands on approach with all Block Finance functional teams to ensure timely reporting, billing, budgeting, and reconciliation of information provided to clients and the several stakeholders of the operating businesses of the firm.

• To oversee and manage all client correspondence using a keen sense of urgency; immediately bringing potentially contentious matters to the attention of the Head of Finance.

• Understand, coordinate, and maintain all necessary functions adhere to ARMA, ARLA, FCA, RICS and other governing bodies’ regulations and requirements.

• Coordinate the production of regular reporting cadence and ad hoc analyses to assist Block and Auxiliary business leaders in decision making.

• To attend client meetings as a part of customer service provided as required.

• Affect training and education opportunities for the team to ensure continuous improvement and development of staff.

• Apply developed metrics to scale staffing as business growth dictates.

• Review exception reporting and ensure all issues are swiftly resolved, take accountability for more complex issues

• Identify possible technology software/system solutions to gain efficiency over identified manual tasks.

• Interaction with management team to continually monitor and respond to discovery of areas needing improvement to existing or development of new processes.

• Participate in monthly financial reviews with clients, operations, and management as required.

• Mentor block team leaders and foster Cortland culture amongst the team.

• Work closely with corporate finance to ensure all billings have been reconciled and are complete per the terms of all client agreements.

YOUR BUILDING BLOCKS OF SUCCESS

• The Block Finance team is running with maximum efficiency thanks to your ability to delegate tasks and improve workflow processes.

• You have a knack for communicating with a wide range of roles and personalities - everyone always knows what’s going on and is on the same page!

• You are effective in managing and motivating a team.

Role qualifications:

• Strong organizational, analytical, interpersonal, and time management skills.

• Ability to coordinate and manage changing priorities and multiple delivery timelines consistently.

• Outstanding communication skills.

• Good problem solving skills

• Demonstrable experience in managing a large team, fostering a efficient and collaborative team environment.

• Deadline driven with an ability to work under pressure and on own initiative.

• Knowledge of financial accounting and reporting, as well as risk and control frameworks applicable to the ruling accounting guidance.

• A confident and positive approach to customer service

• Demonstrates consistency in values, principles, and work ethic.

Education and experience:

• 5-7 years of real estate experience required, preferably in block management sector.

• Degreed accountant, required. ACA, CPA, or equivalent, preferred.

• Working knowledge of financial reporting systems preferred, notably Qube (MRI).

• Advanced knowledge of Microsoft Excel. Conversant with Microsoft packages.

THE CORTLAND DIFFERENCEAt Cortland, we create, reimagine, and manage apartment communities for over 150,000 residents in the US and UK. Headquartered in Atlanta, GA, we have communities and regional offices all over the US and UK. We cover the apartment living experience fromwall to wall - from concept to completion, including investment management, design, build, and operations - while remaining entirely focused on delivering resident-centric, hospitality-driven service.Our success is fuelled by our belief in a better life - where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities forpeople - possibilities that translate into exceptional living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.Cortland is an equal opportunities employer.