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Credit Controller

In2 Consult
Job LocationLeeds
EducationNot Mentioned
Salary£25,000 - £27,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Position: Credit Control Administrator Location: LeedsIN2 Consult is currently supporting an exciting business in Central Leeds in their search for a Credit Control Administrator. This is a permanent position with the flexibility of hybrid working, offering 3 remote days per week. Key Responsibilities

  • Collecting outstanding debts via telephone, email and letter.
  • Prepare and maintain weekly reports, demonstrating activity on delinquent accounts.
  • Utilise various communication channels, including telephone, email, and letters, to chase payments.
  • Conduct thorough investigations of incoming and outgoing customers to confirm liability and resolve discrepancies.
  • Raise and manage queries with internal stakeholders, working closely with the sales team to resolve customer issues.
  • Ensure prompt payment of debts and reconcile accounts to maintain accurate financial records.
  • Handle customer disputes with professionalism and diplomacy to reach satisfactory resolutions.
  • Regularly review aged debts to optimise cash collection and minimise outstanding balances.
Key Requirements
  • Minimum of 3 years experience as a Credit Controller.
  • Exceptional verbal and written communication skills, with the ability to articulate information clearly and effectively.
  • Demonstrated success in handling complaints and resolving disputes with tact and professionalism.
  • Highly organised and efficient, with the ability to prioritise and manage tasks effectively.
  • Confident and diplomatic when communicating with colleagues, clients, and stakeholders.
  • Intermediate to advanced proficiency in Microsoft Excel and other Microsoft Office applications.
  • Prior knowledge of the energy industry is preferred.

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