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Claims Administration Assistant

Avencia Consulting
Job LocationLeeds
EducationNot Mentioned
Salary£18,000 - £20,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

The roleThe Claims department aim to be market leaders in the provision of an efficient, cost effective and professional service to our brokers and clients. We aim to be pro-active and flexible in the management of claims whilst maintaining our integrity.Key accountabilities

  • Take responsibility for various administration tasks including scanning, claims record keeping and manual claims processing tasks to support the claims adjusting functions
  • Communicate with brokers and service providers (in person, by telephone and email) to develop strong relationships and knowledge of their business, and to obtain information relating to claims queries
  • Implement claims diary management and closure of claims (subject to team procedures)
  • Maintain the Solicitors and Adjusters Database
  • Prepare Claims Experiences and Bordereau compiling data from core systems
  • Be able to extract and interpret claims information to ensure compliance with internal and external regulation and procedures
  • Develop and refine reports to ensure that the team keep within the teams key performance indicators.
  • Assist the Technical Claims Supervisors and the Claims Team Leaders in project work
  • Miscellaneous secretarial duties as and when needed
    • Skills & experience
  • Have strong written and spoken communication skills
  • Be computer literate and possess strong Microsoft Office skills, including Word, Excel, Powerpoint and Outlook
  • Be studying towards or have a real desire to study towards CII qualifications
  • Have the ability to manipulate claims systems to provide statistical data

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