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Charging Service Representative

Job LocationLeeds
EducationNot Mentioned
Salary£8.36 - £8.91 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract, full-time

Job Description

Charging Service Representative (Image Review)6 Month Contract 40 hours per week between 7:00am – 4:30pmNational minimum wage, bus travel discounts, at present working from home Leeds City Centre Do you have exceptional attention to detail and accuracy Are you looking to work for a world leading organisation Then look no further!We at Emovis are a global and award-winning organisation with over 800 employees worldwide, with 200+ based at our offices in Leeds City Centre. We are a technology company focused on keeping roads moving through electronic tolling and smart mobility solutions. The overall objective of the business is to become a World Class Organization in everything that we do. That includes being an Employer of Choice and we demonstrate this in how we treat our staff.We believe that the key to a successful business is putting people first and striving for excellence in every area. By investing in learning and development, welfare and benefits, and employee engagement, our employees are happier and more productive which leads to…We currently have exciting opportunities for Charging Service Representatives who are available for an immediate start within for our busy Image Review department. These roles are currently working from home however working from the office may be required soon depending upon coronavirus measures. We are currently expanding and this is an incredibly exciting time to be joining our team.Benefits

  • 6 month contract
  • Pay rate of National Minimum wage
  • Medicash health insurance
  • Employee Assistance programme
  • Occupational Health practitioner
  • Free massages available to all employees on Fridays and weekends (30 minutes a session)
  • Free fruit delivered
  • Flu jabs, eye care vouchers
  • Cycling to Work
  • Pool table, PlayStations, Football tables
  • Ongoing incentives and motivational activities such as Summer and Winter Ball, charity events, fun days, bake sales etc.
  • Discounted gym membership
  • Volunteering opportunities in the community
  • Colleague forums
  • Employee of the Month and annual awards
  • Birthday Round Table with the CEO
  • Engagement Survey
  • Feedback Boxes
  • Skip Levels
  • Recognition months
  • Flexible working patterns
  • Responsibilities within this role will include:
  • Process Penalty Charge Notices, Appeals and Representations as part of the Enforcement Services
  • Review vehicle passage images to identify and classify them
  • Manually reviewing images of licence plate numbers
  • Ensuring charge rate is correct on reviewed images
  • Administration of existing accounts
  • Quality check of work done within the department
  • Adhering to strict KPIs for different tasks
  • Investigate difficult cases and take appropriate action
  • To be successful within this role you will have the following:
  • High level of accuracy and attention to details
  • Able to work under pressure
  • Proficient in using IT systems and programmes
  • Strong organisational skills
  • Ability to multitask and gather information from multiple sources
  • Ability to follow process and retain knowledge
  • SAP system experience preferable
  • Please note candidates will need to be immediately available.If this role is of interest then please apply online and we will be in touch with you in due course.

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