Administrator

Job Description

Business Division: Credit ServicesBusiness Function / Department: Finance & AdminJob Title: Office AdministratorReporting to (Job Title): Office ManagerDate: 28/11/2022Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.EQs vision is to be the leading global share registrar, offering complementary services to its client base andour values set the core foundations to our success. We are TRUSTED to deliver on our requirements, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has been no better time to join EQ.Role Summary This front of house role acts as the initial point of contact for all clients and visitors to Victoria House, both in person and over the telephone. The main purpose is to perform receptionist and general administrative tasks including assisting visitors,answering telephones, and providing administrative support. This role requires physical presence at Victoria House, providing security and general cover of the building and 150+ employees. The successful applicant will be given full First Aid at Work and FireWarden trainingCore Duties/Responsibilities

• General management of the telephone system, including the receipt of incoming calls, recording messages, and forwarding to the relevant department/employee in line with Company policy.
• Welcoming visitors into the building, ensuring relevant signing in procedures are adhered to and visitor parking allocated/managed as required.
• Booking travel arrangements for internal and external parties.
• Processing of both incoming and outgoing post.
• Managing courier facilities, collection and deliveries;
• The management of internal meeting rooms including the administration of the meeting room Outlook system and ensuring meeting rooms and office areas are well presented at all times.
• Arrangement of refreshments and lunches for meetings as required.
• General management of office facilities.
• Maintenance of general office, staff-welfare and stationery supplies;
• Assisting with the arrangements for Equinitis social events.
• Co-ordination of internal charity work and fundraising events in line with current patrons.
• Company-wide communications not limited to; upcoming events and car parking;
• General office administration tasks as required including but not limited to onboarding and offboarding staff in line with Company Policy, managing requests from Project Managers, Developers, Designers etc ensuring smooth operation of facilities/equipment,management of staff volunteering days
• Previous front of house Reception experience desirable but not essential
• Ideally demonstrable experience of working in a customer-focused role.
• Computer literate with knowledge of Microsoft Office products e.g. Word and Outlook as advantage - full training can be given in house

Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours:

• Well-spoken and articulate with the ability to interact with people at all levels.
• Detail orientated with the ability to work methodically.
• Able to prioritise workload effectively.
• Able to work well in a target driven environment.
• Self-motivated and able to work from initiative where necessary.
• Professional and well-presented

What We Offer (UK ONLY)Save for your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit.Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover.Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform.Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more.Time Off - Typically 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing.Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed.We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civilpartnerships.Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks