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Programme Coordinator

ESP Utilities Group
Job LocationLeatherhead
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

ESP is seeking a pro-active individual to join its successful business to support the day-to-day activities of our Delivery Team, with a specific focus on our Direct to Developer (D2D) proposition.You will be joining a highly successful and growing team, focused on high delivery standards with a customer centric mindset. As part of the Delivery Team’s work in D2D you will be directly contributing to achieving ESP’s target levels of connections bysupporting the commercial sales process.-Key Responsibilities

  • You will be responsible, amongst other tasks, for:
  • Managing and triaging incoming communications from D2D clients and prospects.
  • Act as the first point of contact, supporting customers with enquiries and quote requests.
  • Create and maintain records and documentation in line with the applicable SOPs and methodologies.
  • Closely liaise with other parts of the business, and specifically the Commercial and the Pricing teams, to ensure a high degree of accuracy and speed is applied to all applicable tasks.
  • Collate price intelligence data and prepare price analysis packages for the pricing team to support price movement requests.
  • Support and collaborate with colleagues within the I&C Delivery Team with regards to the wider responsibilities of the team, as may be required.
Person Specification
  • Highly numerate with excellent attention to detail.
  • Uses and demonstrates initiative.
  • Able to be successful in a multi-disciplined team, with effective communication skills and problem-solving skills.
  • High degree of professionalism and strong organisational skills.
  • Proficient with MS Office
  • Ability to deal with all levels within an organisation, both internally and externally
  • A self-motivated fast and eager learner
Location: Leatherhead, SurreyContract: Permanent, Full timeSalary: CompetitiveBenefits: Enhanced Pension Scheme Private Medical Insurance Life Assurance 24 days annual leave Exclusive Employee DiscountsClosing date: 21-03-2024REF-212 072

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