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Marketing Data Analyst, Leatherhead

Job LocationLeatherhead
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Do you want to join the leaders in urban mobility solutions and help drive the mass and rapid conversion toward electric vehicles Do innovations like the worlds first hydrogen-powered SUV excite you Are you seeking a marketing role for a big brand that is committed to shaking things up Under new leadership, in a new office space and with 30 new models to launch in the next five years, there has never been a more exciting time to join the Marketing team at Hyundai.Marketing at Hyundai starts with our progressive products, and ends with our inspired and delighted customers. The Digital and CRM team is tasked with bringing the two together through all digital and outbound communication manifestations of Hyundai. A crucial component of these is bringing our prospects, customers, dealer network and internal stakeholders along on the journey with us.In the next 12 months we will launch a range of new customer platforms including a new customer website, new customer platform, new ecommerce platform and retailer websites. As the Marketing Data Analyst, you’ll be responsible for leading the analysis of these digital platforms, ensuring that they consistently strengthen our broader brand vision: progress for humanity. You will be instrumental in the measurement of these new platforms as well as supporting the role out of our new Single View customer database and you’ll oversee the management of our new CRM system as we automate our customer communications.You will be a key player in the transformation of Hyundai’s Digital Customer Journey, working across several functions with multiple stakeholders all sharing the same vision of delivering an exceptional customer experience throughout their entire journey.Key Responsibilities:

  • Coordinate the day-to-day reporting requirements. Understand HMUK brand and commercial objectives and track the performance and ROI of our digital platforms against these KPIs. Work with the Digital & Customer Data Manager to evaluate successes and arrive at key recommendations.
  • Support the Digital & Data Marketing Manager across all digital activities. Proactively work with internal stakeholders (Sales, PR, Aftersales, Brand Experience, Hyundai Capital and Dealer teams) and agencies to align activity performance and ensure the business is driving maximum consumer engagement across all digital channels.
  • Pro-actively investigate new digital ideas for the business. Monitor competitive promotions and events to ensure Hyundai is embracing the latest industry trends and opportunities.
  • Coordinate, execute and report on Hyundai’s digital outbound activities. Be the go-to person for Hyundai’s email marketing activities and ensure that our communication is timely, effective, within budget and complementary to the wider business objectives.
  • Person Specification:
  • Excited by and with experience in data analysis and reporting
  • Thrives in fast-paced work environments with an ability to pivot quickly with moving priorities
  • Meticulous attention to detail and exemplary organisational skills, with an ability to prioritise
  • Ambitious, with a cando’ attitude and the ability to find innovative solutions to challenges
  • A positive track record of solving business challenges using data
  • Highly competent user of Excel and data analysis
  • Passion for cars, tech and innovation
  • A confident communicator who can present data to multiple stakeholders and build relationships outside of their immediate team
  • Shares Hyundai’s core values: Customer, Challenge, Collaboration, People, Globality
  • Required skills
  • Innovation
  • Marketing
  • Marketing Analytics
  • Reporting
  • Keyskills :
    Marketing Repting

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