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IT Support Technician

Job LocationLeatherhead
EducationNot Mentioned
Salary£23,000 - £26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Our client, a well-established, successful and growing business is looking for an IT Support Technician with ideally two years’ experience in a similar role to work within an effective and focused service desk team.Main responsibilities:

  • Managing IT support tickets as assigned
  • Dealing with IT support tickets and enquiries to resolution and within SLA
  • Setting up of new Office 365 users and new IT hardware
  • Dealing with support tickets related to VoIP and hosted telephony
  • Required Skills:
  • Experience in a 1st or 2nd Line IT support role
  • Experience of supporting Office 365
  • Experience of desktop support
  • Experience in installation / configuration / support of Microsoft Office 365, Teams, EMS, Windows 10,
  • Active directory
  • Troubleshooting hardware issues
  • Networking skills - Vlans, VPN, routing
  • Desirable:
  • Microsoft Azure
  • VoIP troubleshooting
  • WAN’s - Ethernet, MPLS, Broadband
  • WLR3 - ISDN, PSTN
  • Security - Firewall, AV
  • We appreciate the time you took to apply for this vacancy, however due to the high level of applications that we receive, we can only respond to successful candidates. In the meantime, please check out our website to read more about our company and privacy policy.Optima Recruitment specialists in Permanent & Temporary Recruitment, including; Administration, Secretarial & PA, Accounts & Finance, Graduate Opportunities, Human Resources, Recruitment Consultancy, Sales & Marketing, Customer Service and Legal.Optima Recruitment specialists in Permanent & Temporary Recruitment, including; Administration, Secretarial & PA, Accounts & Finance, Graduate Opportunities, Human Resources, Recruitment Consultancy, Sales & Marketing, Customer Service and Legal. Required skills
  • Microsoft Office
  • Windows
  • 2nd Line
  • Desktop Application Support
  • Keyskills :
    Microsoft Office Windows 2nd Line Desktop Application Suppt

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