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Casework Manager

Additional Resources Ltd
Job LocationLeatherhead
EducationNot Mentioned
Salary£40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Casework ManagerLocation: Leatherhead, Surrey Salary: £40k (DOE) + Excellent BenefitsJob Type: Full - Time, Permanent (37.5 hours)The Client:Our client is a well-established organisation dedicated to supporting horticulturists and their families, by providing complimentary and confidential guidance and assistance.The Role:As a Casework Manager, you will be overseeing operational service delivery, managing a team, and providing a holistic casework service to individuals in the horticulture industry.Responsibilities:

  • Provide line management, including planning and support.
  • Recruit and manage regional casework teams.
  • Offer guidance in dealing with challenging cases.
  • Attend relevant team meetings and support sessions.
  • Implement best practices for efficient operational delivery.
  • Ensure regulatory compliance and quality standards.
  • Support the Head of Service in reports and leadership needs.
  • Advocate for the casework service internally and externally.
Requirements:
  • Previously worked as a Casework Manager or in a similar role.
  • At least 3 years of experience in advice and information service delivery.
  • 2 years’ experience of managing dispersed remote teams.
  • Background in complex needs and money advice interventions.
  • Technical knowledge in welfare benefits, health and social care, or housing systems.
  • Skilled in IT.
Benefits:
  • 25 days holiday
  • Pension Scheme
  • Death in Service
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phoneor text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy orGDPR please contact us.Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Keyskills :
Service ManagerCaseworkeroperation managerSenior CaseworkerCasework Manager

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