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Laboratory Incident Manager

INSIGNIA RECRUIT
Job LocationLeamington Spa
EducationNot Mentioned
Salary26.42 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Laboratory Incident ManagerLeamington Spa18-month Long Term Temp Contract with opportunity to go permanent and competitive rate of pay. Additional benefits include Company Sick Pay and Overtime Pay.Hours of work will be 9 to 5:30 Monday-Friday.Salary £26.42 per hourThe Role of the Laboratory Incident ManagerThe Rosalind Franklin Laboratory (RFL) is publicly owned and operated by the UK Health Security Agency (UKHSA) and is at the heart of the UKs response to managing the coronavirus (COVID-19) pandemic.RFL is the largest facility of its kind in the UK, and one of the largest in Europe. Using cutting-edge technology, the lab has processed millions of PCR tests since opening in June 2021. The lab continues to play a vital role in stopping the transmissionof COVID-19, as well as ensuring the nation can respond quickly and at greater scale to deal with pandemics and other future health threats.This world-class facility has considerable benefits to the local area in terms of job creation and putting Royal Leamington Spa on the international scientific map, while contributing to the UKs ambition to be a global leader in science, medicine, and technology.In the role of the Laboratory Incident Manager, you will have the opportunity to: In this role you will have the opportunity to: manage the incident team and collaborate with the Operations teams to restore normal service operation as quickly as possible following an incident. The Laboratory Incident Manager will report incidents to internal and external stakeholders as necessary,identify corrective actions and analyse trends to ensure any adverse effect on business operations are minimised.Key Accountabilities for the Laboratory Incident Manager :Working closely alongside the Compliance Director and other departments to ensure the best possible levels of service quality and availability are returned and maintained.

  • Managing the incident team members, setting standards, assigning workloads and re-scheduling non-urgent tasks
  • Overseeing the incident management process, liaising with departments and team members involved in resolving any incident(s). Prioritising incidents according to their urgency and influence on the business.
  • Reporting and outlining incidents based on level of severity to internal and external parties
  • Responding to reported incidents, identifying the cause(s), initiating the incident management process and facilitating the development of a CAPA plan.
To succeed in this role of Laboratory Incident Manager, you should have the following skills & experience: Excellent managerial skills and ability to collaborate with team members. Ability to analyse a high volume of technical data and work in a fast-paced environment. Excellent Root Cause Analysis skills, strong problem solving, analytical, and time management skills. Good reporting and communication skills. Professionalism and DiplomacyInsignia Recruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable wayto conduct business and we believe that the more inclusive our environments are, the better our work will be.

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