Sortation Trainer

Job Description

Amazon Sortation is looking to hire an experienced, innovative, hands-on, and customer-obsessed Operational Trainer to play a critical role in improving safety, productivity and the overall customer experience. The Operational Trainer will be responsiblefor supporting change within the sites and for ensuring that all Associates have the appropriate skills. They are also responsible for inductions, cross training, skills assessment and Health & Safety (H&S) training. As an night shift based Operational Trainer, you will play a critical role in supporting Amazon Transportation Services (ATS) Transportation and Sortation functions with all training requirements and will report directly to the Operation with a dotted lineto the EU ATS Consumer Talent Startegy, Management & Development (CTSMD) team, who manage all central training materials. Operational trainers help with the ongoing learning and refresher training for employees, enabling them to fulfill their potential withintheir organization. Our operational trainers are proactive rather than reactive, assessing the skills and knowledge within our organization and determining what training is needed to insure operational best practice and delivering it, providing clear returnon investment. Key job responsibilitiesThe ideal candidate requires operational training experience, ideally within a transportation, warehouse, or similar international fast paced customer driven environment and will be responsible for: Identifying training and development needs within an organization through analysis and regular consultation with the Ops and central functions teams Supporting the EU ATS CTSMD team to produce new materials for in-house courses Monitoring and reviewing progress of learning through audits and discussions with managers Ensuring statutory training requirements are met Being flexible and able to adjust training techniques according to individual learning abilities Act as an ambassadors for Amazon Core Values, specifically around H&S training Ensure training records are kept up to date Adhere to training and process standards set by the EU ATS CTSMD teamBASIC QUALIFICATIONS Basic qualifications Well-developed observational and analytical skills Effective communications skills, including presentation skills Experience using all Microsoft packages, such as Word, Excel, PowerPoint Demonstrates a methodical approach in tasks Must be willing to work flexible schedules / shifts as needed A strong sense of personal and professional integrity Well-developed problem solving abilities Be able to identify and address safety hazards within the work area Be a positive role model Effective team working Shows a drive for improvement of learning and design processes Shows determination A basic understanding of project management Fluent in EnglishPREFERRED QUALIFICATIONS Preferred qualifications Intermediate-Advanced proficiency with MS Office packages, particularly Word, Excel & PowerPoint Bachelor degreeOur inclusive culture empowers Amazonians to delivering the best results for our customers. If you have a disability, medical condition or impairment, and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT 4:00 pm GMT. If calling directly from the united Kingdom, please dial +. If calling from Ireland, please dial +. You may also contact us if you might need an adjustment in your new role and would like to initiate a request prior to starting your Day 1. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact theApplicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial + (tel:+). If calling from Ireland, please dial + (tel:+).