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Job Location | Kirkstall |
Education | Not Mentioned |
Salary | 24,000 - 25,200 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
JOB TITLE: Customer Service Advisor LOCATION: LeedsSALARY: £24000 - £25,200CONTRACT TYPE: Permanent HOURS: Monday-Friday 08:30 - 17:00The COMPANY Our client is a very well established international manufacturer of packaging products. They operate all over Europe where they have multiple sites in ten countries including four in the UK. Our client is currently looking for a customer service advisor.The ROLE The successful Customer Services Advisor will be required to do the following: * Book orders from customers accurately and efficiently.* Raise customer estimates for commercial approval. * To establish and maintain solid working relationships with customers by understanding their specific needs.* Liaising with Key Account Managers to ensure smooth running of customer Accounts.* Assist in the resolution of customer complaints.* Prepare monthly performance and account statistics.* Carry out general office administration tasks as required.The CANDIDATE Our client is looking for strong Customer service applicants with the following experience and attributes: * Proven experience of working in customer services or sales.* A very organised team player with a genuine interest and a willingness to learn.* An excellent relationship builder.* Able to exercise judgement when dealing with a range of customers and colleagues.* An ability to multitask whilst remaining organised and efficient.* Knowledge of a range of software programs, including Outlook and Access, including the full Microsoft Office Suite.* Good level of GCSE English and Maths.ALTERNATIVE JOB TITLES: Customer Service Agent, Customer Services, Customer Services Sales Administrator , Internal Account Advisor, Internal Accounts, Customer Services AdministratorThis role is commutable from: LeedsBradfordOtleyIlkleyMana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. This particular role includespeople with experience in Customer Service Agent, Customer Services, Customer Services Administrator, Customer Services Sales Administrator. INDAF1
Keyskills :
Customer ServicesSales AdministratorCustomer Service AgentCustomer Service ExecutiveCustomer Services AdministratorInternal AccountsInternal Account Advisor