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Multilingual Customer Service Advisors

red recruitment
Job LocationKingston Upon Thames
EducationNot Mentioned
Salary11.25 - 14.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Red is excited to be recruiting Multilingual Customer Service Advisors, fluent in either Norwegian, Danish, Spanish, French or Finnish to join an outsourcing contact centre in Kingston Upon Thames. This position includes many benefits such as a competitivesalary.Benefits and Package for Multilingual Customer Service Advisors (Norwegian, Danish, Spanish, French, or Finnish):

  • Salary: £11.25 - £14.00 per hour
  • Hours: Monday - Friday, 8am - 6pm
  • Contract: Permanent
  • Location: Kingston Upon Thames
  • 28 days holiday (including public holidays)
  • Pension scheme
  • Season ticket loan
  • Discounts to local shops and restaurants
  • Supportive personal development
Key Responsibilities of Multilingual Customer Service Advisors (Norwegian, Danish, Spanish, French, or Finnish):
  • Handling inbound enquiries relating to technical issues
  • Escalating unresolved issues to the 2nd line support team
  • Taking responsibility for calls and seeing them through to competition
  • Working towards first Contact Resolution
  • Achieving Quality Monitoring targets to meet client targets
Key Skills of Multilingual Customer Service Advisors (Norwegian, Danish, Spanish, French, or Finnish):
  • Must be fluent in either, Norwegian, Danish, Spanish, French, or Finnish
  • Experience working in a Contact Centre is desirable
  • Strong problem solving skills
  • Excellent written and verbal communication is required
If you are interested in this position and are fluent in either one of the above-stated languages, please apply now!Red Recruitment (Agency)

Keyskills :
DanishFrenchSpanishMultilingual Customer Service Advisors (Norwegianor Finnish)

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