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Long Term Temp Customer Service Specialist Advanced Excel

Office Angels
Job LocationKingston Upon Thames
EducationNot Mentioned
Salary£13.00 - £14.50 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Long Term Temp Customer Service Specialist £13 to £14.50 per hour plus amazing benefits including holiday allowance, retail discounts and much more!Kingston with on-site parkingHybrid options after a probationary periodMonday to Friday, 9am to 5pmStart date: Asap!Overview:An amazing opportunity to join a well-established company, who have a family friendly feel and take pride in all their staff as well as their clients.You will also be responsible for supporting the business by providing excellent Customer Service Excellence to their Key Accounts and Wholesalers with complex queries and order management as well as gathering reports.The nature of this role means that you will have excellent Microsoft Office (in particular Advanced Excel) skills.Sounds interesting...Daily duties include:

  • Proactive order management including timely response
  • Accurate processing, tracking and tracing orders
  • Proactive customer management, dealing with all queries quickly, accurately and professionally
  • Customer contact points, ensuring the customer is kept up to date at all times
  • Long-term solutions developed and implemented
  • Build and manage relationships with customer base and develop in depth knowledge
  • Reviewing work processes and making recommendations for improvements - improving any process and you see a flaw or an idea to simplify then you can make suggestions/improvements.
  • Promote One Team spirit by demonstrating strong teamwork and supporting your colleagues
  • Work closely with field-based sales staff, logistics, IT and finance department
To be successful in this role youll be:
  • Previous experience in a similar role
  • Advanced Excel skills - Pivot tables, VLOOKUPs, Formulas
  • Knowledge of systems such as Peoplesoft, Salesforce, Power BI and QlikView desirable
  • Demonstratable experience liaising with key stake holders is desirable
  • Proficient user in Microsoft Office packages
  • Good communication skills
  • Able to face issues in a calm and professional manner
If this is for you then you should apply today! If you know someone else who may be suitable, please pass on their details or ask them to apply!Click on the apply button or call me, Chelsea Wright for more information on the role on .We do aim to get back to everyone however due to the high volume of applications we cannot guarantee a direct response. If you do not hear back within 2 weeks, then unfortunately this means your application has been unsuccessful. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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