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| Job Location | Kettering |
| Education | Not Mentioned |
| Salary | 24,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
FRENCH SELECTION UKCustomer Service / eCommerce AdministratorAdministration, Assistant, Customer Service, eCommerce, Retail, Marketing, Online Marketing, Inquiries, Digital marketing, Web production, Data entry, Fashion Industry, UK Market, German, Germany, Northamptonshire.Salary: up to £24,000 p.a.Based in: Kettering area, NorthamptonshireAt commutable distance by car from Kettering, Northampton, Corby, Desborough, Market Harborough, Wellingborough, Leicester, Leicestershire, Northamptonshire.Ref: 3125CS*** Mon - Fri: flexi hours between 8am - 5pm - Suitable for school run ****** Full time or part time role available with immediate start ***VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 3125CS. Applications submitted on our website will come to us in the correct format, which means they will be processed faster & moreefficiently by our team of consultants.The Company:Our client is market leader and manufacturer in fashion industry.Main Duties:To be responsible for Customer Service - UK Market and dealing with incoming inquiries via different websites also flexing to support The German team as needed.The Role:- To handle and resolve customer queries coming from different websites to a very high standard- To contact customers to advise on any issues that may occur with their order- To escalate any issues or complaints that arise to the Customer Service Executive, to ensure they are dealt with efficiently- To work closely with the Warehouses to help resolve any despatch and return order issues- To ensure the best service possible is given to all customers- To upload new products descriptions to the website- To assist the Ecommerce Team with ad hoc administration work.The Candidate:- IT literate, familiar with MS Office- Experiences in eCommerce or online Customer Service would be a strong advantage for the role- Retail or B2B experiences is a bonus- German language skills is a strong advantage for the role- Excellent communication skills, attention to details- Interested for fashion industry- Passionate, dynamic and a real team player- Ideally car owner due to the companys locationSalary: up to £24,000 p.a., depending on experiences - please send your expectation with your recent CVFrench Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanishspeaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Keyskills :
AdminCustomer ServiceEcommerce