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| Job Location | Kettering |
| Education | Not Mentioned |
| Salary | £23,000 - £23,500 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Are you a seasoned customer service pro with at least 2 years of office experience Do you crave a workplace that values its employees as much as its customers Are you driven, dedicated, and ready to take your career to new heights If so, lookno further - we want you on our team!Customer Service RepresentativeLocation: Kettering (office based only)Contract type: Full Time (Permanent)Hours per week: Monday to Friday 8.30am - 5pmSalary: £23.5k per annumWhy Join Us:Our client offers an exceptional opportunity for a customer-centric professional to shine as a Customer Service Representative. They pride themselves on delivering unparalleled customer service across all touch points, and are looking for a passionate individualto help uphold this commitment.Responsibilities:- Maintain and exceed predetermined service levels, ensuring customer satisfaction remains at the forefront- Provide exceptional service to franchisees and customers, handling inquiries and resolving issues promptly and professionally- Collaborate with various departments to ensure seamless communication and desired outcomes- Process orders, credits, and facilitate direct supplier orders efficiently within internal systemsWho Were Looking For:- Customer service experience, ideally with at least 2 years in an office environment- Excellent interpersonal and communication skills, both written and oral, are essential- IT literate: such as email, Word, Excel, and PowerPoint- Great attention to Detail and accuracy Benefits:Our client offers a fantastic variety of company benefits including:- Virtual GP services - 24 hours a day, 7 days a week, 365 days a year- 23 days annual leave + bank holidays- Company pension- Referral schemes- Life Assurance x 2 salary- Cycle to work & many moreReady to Take the Next StepIf youre ready to join a team that values innovation, curiosity, and continuous improvement, we want to hear from you! Apply now and be part of something truly special.For further information or if you have any questions please contact Adecco Kettering onAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.Required skills