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Administrator

Impact Recruitment Ltd
Job LocationKettering
EducationNot Mentioned
Salary£22,000 - £23,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

AdministratorKetteringPermanentFull-time, office-based37.5 hours per week£22-23,500Are you a confident individual capable of providing a high level of customer service and coordinating projects with precisionDo you have strong attention to detail with excellent interpersonal skills and a good level of IT proficiencyAre you seeking a career opportunity offering a challenge and a dynamic and collaborative working environmentImpact Recruitment are looking for a dynamic individual to join our Kettering-based client as an Administrator. This is a fast-paced and rewarding position which involves coordinating projects, maintaining seamless communication with customers and building lasting relationships. This role will suit anyone with some administrative/customerservice experience behind them, looking for their next challenge.If you are looking for an opportunity to develop your career and make a meaningful impact, please apply today!Key duties and responsibilities of the Administrator

  • Respond accurately and professionally to customer enquiries within agreed timeframes.
  • Coordinate customer projects and provide routine updates on projects for customers.
  • General administrative duties, including creating and booking in customer projects and product samples.
  • Work to acquire a technical understanding of customers products and range of
Services.
  • Develop good working relationships with both colleagues and customers.
  • Maintain contact with the customer base via telephone, email, on-site meetings and video calls as needed.
  • Maintain accurate data on the company CRM system.
  • Contribute to other sales and marketing activities, as required.
Key experience and skills required for the Administrator:
  • Relevant experience in an office environment, specifically customer service and/or administration.
  • Excellent organisation, multi-tasking and problem-solving ability.
  • Strong interpersonal skills and capable of building rapport and relationships with customers and colleagues.
  • Good level of IT proficiency including MS Word and Excel, preferably experience using an in-house database or CRM (advantageous).
  • A background in PPE or product certification would be hugely advantageous
Impact Recruitment are acting as an employment agency on behalf of our client. Please note, due to the high volume of applications we receive daily, should you not be contacted within 72 hours your application has been unsuccessful. All responses will be managed in accordance with GDPR.

Keyskills :
Administrator

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