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Support Worker

Appcastenterprise
Job LocationKent
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Support WorkerNational - £28k - £29.4k Outstanding pay using your people skills in an exciting role that really mattersAs an Immigration Officer in our new Intake Response Team, you will primarily be focused on processing illegal migrants detected in lorries and other clandestine arrivals, as well as providing a surge and response function across the Illegal Migration IntakeUnit.If you’re physically fit, can drive and have a genuine interest in people, plus you are open minded, resilient and have an empathetic manner, this is a fantastic opportunity to advance your support worker and people skills in a job where you can make a realdifference. You don’t need any prior experience as we’ll give you all the support and training that you need plus great benefits including:

  • An impressive additional Annualised Hours Working allowance of 48.91% of salary, so £13,695 based on salary minimum (national). This is paid on top of your salary to compensate for out-of-office hours shift working
  • A relatively secure career
  • One of the UK’s highest employer contribution pensions, averaging 27%
  • Excellent training and development tailored to your role
  • A culture encouraging inclusion and diversity
  • Paid travel expenses, fleet vehicle use and uniform
The Illegal Migration Intake Unit (IMIU) is part of the Home Office and is responsible for the registration and screening of people arriving in the UK illegally.Your roleThis is an exciting and evolving job where you will be travelling within a 9-person mobile team to support IMIU or Home Office locations at short notice, sometimes for extended periods or overnight stays. You will be involved in a variety of roles and customerfunctions such as:
  • Examining and interviewing those who enter the UK illegally; including those who have arrived by small boats or in lorries at various sites across the UK
  • Capturing biometric data of those who have entered the UK illegally
  • Serving relevant immigration decisions
  • Other tasks relevant to grade
TrainingYou will receive 3 weeks (Mon – Fri) of paid training, remotely and in person, at one of our training locations where you are supported, coached, and mentored by an experienced team to help you carry out this worthwhile, varied, and demanding role. Including:
  • Personal Safety Training (PST) to keep you and your colleagues safe. Nb. This will require physical activity and contact with others
  • On-the-job training supported by a mentoring team until you are confident in your role
The support doesn’t stop there however as you will work as part of a team and will always have colleagues and managers on hand.You’ll need to
  • Be over 18 years, a UK national and able to work shifts (including nights)
  • Have a full manual driving licence
  • Have personal resilience, integrity, and the ability to respond to challenges in a calm and professional manner
You’ll enjoy this career if you are
  • A natural team player who recognises that a successful team is one where everyone supports each other
  • Adaptable and enjoy taking on new and varied work
  • Someone who likes pace and excitement but can also maintain high-quality work with changing priorities and circumstances
  • Able to communicate clearly, build relationships and treat others with respect, compassion, and empathy whether you are working with colleagues, other agencies, or potentially traumatised individuals
  • Able to make effective and tough decisions under pressure. You’ll need to gather and review a variety of evidence using policy and guidance to ensure you make the right decision, every time
  • IT literate and able to prioritise and accurately record information to meet deadlines
  • From an employment background such as Security Officer, Operations, Support Worker, Customer Services, Driver, Law Enforcement, the Armed Forces or Emergency Services – however, this is NOT a requirement
Apply Now To find out more about this exciting role (other locations are also available)

APPLY NOW

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