Strategic Account Manager

Job Description

Are you an experienced Strategic Account Manager with a focus on Infrastructure Do you want to work for a leading managed service providerAs Strategic Account Manager, you will be acquiring and developing customers that need fibre infrastructure solutions. Typical customers are Data Centres, Local Authority networks, Universities and Business Parks, where multiple dark fibre connections andnetworks underpin numerous services from high bandwidth data network to CCTV and IoT applications.About the RoleMain Responsibilities- Understanding of fibre infrastructure - ducts, chambers and cables combined with the benefits of infrastructure to Universities, Councils, Data Centres and Business Parks is essential- Growing our infrastructure customer base, adding new logos to our client portfolio- Exploring new opportunities and tenders- Working co-operatively with other departments in Glide to create compelling business cases internally and compelling solutions to our customersAbout YouKnowledge and Experience- Self-starter, organised, driven- Proficient in MS Office and Google Earth- Good relationship builder and excellent dealmaker- Technical knowledge and aptitude to understand fibre infrastructure, Wave Division Multiplexing and GPON- Creativity to write convincing business cases using customer requirements and internal Glide development plans- Great presentation skills- Proven sales experience in fibre infrastructure or high bandwidth complex network sales at enterprise size- Knowledge of private fibre infrastructure and Openreach PIA product is advantageousAbout UsGlide started life as separate businesses delivering broadband, utilities and communications services to different markets across the UK. For decades, we have been known for delivering exceptional connectivity and original solutions to the best universitiesand biggest businesses in the country.The Glide group is growing quickly, expanding our footprint across the UK and into Europe, and building original ways for our customers to connect. We want people with conviction and confidence to take cutting edge products with enormous potential from ourdemo room to the feature-rich properties of the future.We are specialists in delivering market-leading, super-fast and reliable Wi-Fi and technical solutions for students, residential developers, and businesses, the three sectors we know inside out. Glide is more than the sum of its parts. We are a big groupwith the energy and ingenuity of a small business.BenefitsWe believe in our people - they are what makes Glide the best place to work. That is why we offer extensive benefits:

• 25 days holiday (and Bank Holidays). Plus, an extra day off for your birthday.
• Pension Contributions.
• Private Medical Insurance is available for every employee.
• Life Insurance cover.
• Discounted Gym membership for employees in the Clevedon and Stoneleigh offices.
• Cycle to Work scheme will be in place by August 2021.
• Opportunities to progress within the business.
• Long Service rewards: each 5 years there is a bonus.
• A generous employee referral bonus.
• Regular social events throughout the year, including Summer BBQs, Away Days, and a truly epic Christmas Party.
• At Glide, staff are genuinely recognised for their hard work and contributions, and these are celebrated with monthly Golden Awards, End of Year Awards, and other awards throughout the year.

ValuesAt Glide, brand values are not just words on a wall. They are at the heart of our culture and shape how we behave, how we recruit and how we support each other and our customers.Each value is brought to life through our behaviours. Our behaviours make it clear how to speak to our colleagues and our customers, how we act towards each other and how we define being a Glider.Stand TogetherLike a family, we value togetherness, put the group before ourselves, welcome diversity and always work hard to make sure everyone feels like they belong.Act BravelyWe dare to do things a little differently. We believe in each other and inspire the people around us to push themselves out of their comfort zones, to do things with courage and conviction, to grab life by the horns and to have total confidence in themselves.Care Whole-heartedlyIf we fall on customer experience, nothing else we do matters. That is because customer loyalty is hard won and easily lost. The difference boils down to caring about the things our customers care about, always taking the time to make life simpler for themand going out of our way to connect and give them more than they would expect.Live VibrantlyWe are no ordinary company, and our culture reflects that: we believe that having fun, getting on with each other and not taking life too seriously is just as important as working hard.Be TenaciousIt is about more than hard work and graft - we never rest on our laurels. We are an unstoppable team that know we can always do better and more than what we achieved last week, month or year.Think UnconventionallyStaying open-minded, defying predictable ways of doing things, outsmarting the competition, and cracking on with enthusiasm and positivity is how we approach everything, every day.