Credit Controller

Job Description

Are you a passionate Credit Controller looking for your next challenge Do you want to work in a challenging, yet rewarding environmentAs Credit Controller, you will work closely with the Accounts Receivable Manager and Sales Ledger Administrator to collect outstanding debtor balances and allocate cash receipts, maintaining progress against cash collection targets as well as reviewing existingprocess and implementing improvements. Please note that this role is based in Kenn, Clevedon and offers hybrid working.About the RoleMain Responsibilities Maximise the cash receipts for Glide Student and Residential, Glide Business and Glide Fibre in line with specified target Maintain regular contact with customers via email and phone and build relationships with key customer accounts to ensure outstanding debtor balances are collected on time, including historic balances Deal with customer issues, including providing statements, invoices, and credit notes, liaising internally with the wider finance team, Customer Support, Customer account management and Sales teams to resolve issues Follow procedures and take actions for each stage of non-payment and report progress and outcomes Work with Management Accountant to assist in weekly cash receipt forecasts and track progress against weekly cash collection targets Allocate cash receipts and prepare bank reconciliations Run credit checks for new customersAbout YouKnowledge and Experience Credit control experience Sage X3 experience desirable Eclipse (Inform Billing) experience desirable Construction industry invoicing experience desirable Good knowledge of Microsoft Excel Self-starter and proactive High level attention to detail Excellent customer skills Excellent communicator with a tactful yet determined manner, great at developing relationships with colleagues and customersAbout UsGlide started life as separate businesses delivering broadband, utilities and communications services to different markets across the UK. For decades, we have been known for delivering exceptional connectivity and original solutions to the best universitiesand biggest businesses in the country.The Glide group is growing quickly, expanding our footprint across the UK and into Europe, and building original ways for our customers to connect. We want people with conviction and confidence to take cutting edge products with enormous potential from ourdemo room to the feature-rich properties of the future.We are specialists in delivering market-leading, super-fast and reliable Wi-Fi and technical solutions for students, residential developers, and businesses, the three sectors we know inside out. Glide is more than the sum of its parts. We are a big groupwith the energy and ingenuity of a small business.BenefitsWe believe in our people - they are what makes Glide the best place to work. That is why we offer extensive benefits: 25 days holiday (and Bank Holidays). Plus, an extra day off for your birthday. Pension Contributions. Private Medical Insurance is available for every employee. Life Insurance cover. Discounted Gym membership for employees in the Clevedon and Stoneleigh offices. Cycle to Work scheme will be in place by August 2021. Opportunities to progress within the business. Long Service rewards: each 5 years there is a bonus. A generous employee referral bonus. Regular social events throughout the year, including Summer BBQs, Away Days, and a truly epic Christmas Party. At Glide, staff are genuinely recognised for their hard work and contributions, and these are celebrated with monthly Golden Awards, End of Year Awards, and other awards throughout the year.