Food & Beverage Assistant Manager

Job Description

Summary Role Profile: Assistant Manager at Hardcastle Crags & East RiddlesdenWorking at the National Trusts Hard Castle Crags set in the heart of the valley. You will be working with Anna the F&B Manger as the Assistant Manager helping with, coaching, nurturing, and developing the team to deliver fantastic service to our visitorswhilst maximising sales at every opportunity and building our wonderful Weaving Shed Caf which in hand brings income back to Gibson Mill conservation work.Position: Assistant ManagerThe hours: 37.5 hours a week from mid-March to the end of October (5 days over 7 including weekends). During the winter season, working hours are 22.5 per week (FridaySunday) average of 31 hours per week.Total Hours: 1612hrs per yearThe salary: £19,086 (£23,088 full time equivalent)Duration: PermanentInterview date: 13th June 2022Interview: To be held at Gibson MillYou will work alongside the Food & Beverage team, volunteers and other teams on property to ensure every visitor receives outstanding customer service. It is important, as a face of the charity, to create memorable experiences for both members and visitorsand to represent the values of the National Trust. A passion for both customer service and food & beverage is a key element of the job along with the knowledge and experience it takes to lead a team. As this role is a leader position you will be directly involvedwith the training and induction of team members. You will also hold the responsibility of leading shifts, achieving daily targets and supporting the Food & Beverage manager in running the caf. What its like to work here To find out more about what its like to work within Food & Beverage at the National Trust, clickhere towatch our video. What youll be doing Youll work with our Food & Beverage Manager to manage our entire Food & Beverage operation. Youll always consider how we can do it better, more efficiently, and how we can deliver an even tastier end result for the visitor. We want to hear your ideas:we want to know what else we can do to get our customers talking and tasting. From mouth-watering food, to attentive service, to little touches that make a big difference, your catering know-how and painstaking attention to detail, will ensure that every visitorhas an incredible experience.Please also read the full role profile, attached to the end of this advert. Who were looking for To be successful in this role, youll need to; Have good people management skills, including setting personal objectives and providing feedback Have good people skills enabling effective relationships externally and internally to be built and maintained Hold City and Guilds level 2/3 or equivalent Have some management of budgets, increasing income and controlling costs including stock and waste management The package Package Benefits for working at the National Trust:

• Flexible working whenever possible

• Free parking at most locations

• Discounts in high street stores, cinemas, National Trust properties and cafes.

• Free entry to our properties for you, a guest and your children (under 18)

• Generous annual leave

• Subsidised health cash plan

• Free 24-hour support service

• Substantial pension scheme of up to 10% basic salary

• Training & Development tailored to you

• Up to 5 days of paid volunteering for you.

Click here to find out more about the benefits we offer to support you.