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Support Engineer

Job LocationIpswich
EducationNot Mentioned
Salary£30,000 - £35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Support Engineer – Audio Streaming – Upto £35KWe are excited to be working with a progressive, innovative client within the broadcast and streaming industry creating a variety of software products, widely used by some of the world’s biggest media companies. They’re looking for a Support Engineer to jointheir growing team to work on a large scope of products.This is a great role for a support engineer to work alongside customers maintaining highly complex hardware and software and assisting them along their customer journey.Responsibilities:

  • Support customers and systems integrators via phone and email for hardware and software issues
  • Utilise remote access software to operate on client systems.
  • Updating and maintaining all configuration and support records, including CRM
  • Carry out installation, configuration and/or training of company products either remotely or on customer premises.
  • Perform system health checks.
Skills:
  • Experience with windows servers and operating systems
  • Experience with PowerShell or Command line
  • Build working relationships with clients.
  • Strong communications skills including dace to face and on the phone.
Benefits:
  • Salary Up to £35,000
  • Flexible working model with hybrid working.
  • Holiday allowance and bank holidays
  • Pensions
If you like the sound of this role, apply today! This Support Engineer vacancy is being handled by Langham Recruitment Ltd. Langham Recruitment Ltd acts as an employment agency and is registered in England and Wales (reg 11525223)

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