Customer Support

Job Location	Ipswich
Education	Not Mentioned
Salary	£12 per hour, inc benefits
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Temporary, full-time

Job Description

Customer Support Assistant

Hourly Rate: £12
Location: Ipswich
Job Type: Temporary (6weeks)
Working Hours: 40 hours per week, Monday to Friday

We are currently seeking a Customer SupportAssistant for a 6week temporary assignment. This role is ideal for an individual who is confident on the phone and can provide excellent customer service by processing orders and updating customers on deliveries. Day-to-day of the role:

Process customer orders with accuracy and efficiency.
Proactively call customers to update them on the status of their deliveries.
Handle customer inquiries and provide timely and helpful solutions.
Maintain a high level of service and professionalism during all customer interactions.
Collaborate with the logistics and sales teams to ensure smooth order processing and delivery schedules.
Keep accurate records of customer interactions, transactions, and feedback.

Required Skills & Qualifications:

Strong communication skills and confidence in making outbound calls.
Experience in a customer service role is preferred.
Ability to work efficiently in a fast-paced environment.
Good organisational skills and attention to detail.
Proficiency in using computers and order processing systems.

Benefits:

Competitive hourly rate of £12.
Full-time hours with weekly pay.
Free parking on site.

To apply for this Customer Service Assistant position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this temporary assignment.

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