Sales Admin - Colchester

Job Description

Job Title:Sales Administrator.Location: Office based full time in Colchester, Essex, UKTarget: IT literate candidates ideally with some previous Customer Service and/or Admin experience.Salary: £22,300 basicWorking Hours: Monday - Friday 9am- 6pm.Timeline: Immediate Interview and Start.The New Homes Group:The New Homes Group as part of the Connells Group, has the enviable reputation of being the UK’S leading new homes specialist. Through our range of individual brands we specialise in facilitating the sales of new homes working with housebuilders, lendersand a nationwide network of estate agents. We offer a broad range of Mortgage Services together with Part Exchange, and Assisted Move. We work with most of the UK’s top 20 housebuilders. In 2023 we handled over 15,000 mortgage applications. Our Helpline teams and Mortgage and Protection Advisers have considerable knowledge and experience of mortgage products that are particularly geared towards the new homes market, as well as having establishedrelationships with key mortgage lenders. As part of our 2024 expansion plans, we are now looking to appoint additional individuals, who will have the opportunity to earn an industry leading salary package, and an unrivalled opportunity for career developmentand promotion, within The New Homes Group.A genuine career opportunity in Financial Services:We are now looking for additional Sales Administrators to join our Mortgage Admin Team. The role offers full training and we are looking for bright, hardworking and enthusiastic administrators to support our Mortgage Specialist teams. We will of course considerapplications from experienced administrators but also applications from individuals who are keen to begin a career in Financial Services and can demonstrate a strong desire to succeed.The New Homes Group Mortgage Services:TNHG Mortgage Services is the front line and first point of contact for our customers; needless to say, it is an important and integral part of our organisation. Our Sales Administrators are highly trained, work to high expectations and are responsible fordelivering a fantastic first impression. It’s fair to say no two days are the same.As a Sales Administrator you will have excellent interpersonal skills and an ability to work effectively on your own as well as in the team environment. A proven track record in customer services or administration would be beneficial.Required skills and Job Functions:

• Previous telephone, customer service experience preferred.
• Ideally have some experience of working within Financial Services, but not essential.
• Be detail conscious. Experience of working in an office based, administrative environment would be beneficial
• Be motivated to meet and exceed personal targets and customer service standards.
• Have excellent inter-personal skills, with outstanding telephone manner and strong listening skills.
• Be a highly competent Microsoft Office user, including Excel, Word and Outlook.
• Be proficient at controlling internal mail boxes.
• Creating new enquiries on internal database systems.
• Keying applications to Mortgage lenders systems.
• Collating documents to create completed packs.
• Answering overflow phone calls as required.
• Chasing and checking outstanding documents with clients via phone and email.

Benefits:

• Permanent Full Time employed role or Permanent reduced hours employed role.
• Extensive induction coupled with ongoing training, support and development programme.
• 28 days paid holiday including Bank Holidays.
• Get your Birthday off each year. (Once Probation Completed)
• Unrivalled opportunities for progression, promotion and personal development in an expanding business.
• Contributory workplace pension.
• Generous discounts on estate agency fees, mortgage fees, plus savings on surveying services.
• Generous Staff referral bonus scheme.
• Death in service cover.
• 24 Hour Wellbeing Employee Assistance Programme.
• Free Bluecrest prevention plus health screening.
• Free onsite parking.
• Access to discounts platform, Perks at Work.
• Access to self-funded Health Care plan.
• Discount on Nuffield Gym Membership.

Interested to hear moreIf you would like to find out more about a career with The New Homes Group then please forward your CV by clicking Apply Now or simply give Flossie Brown a call on 01206-481035 for a confidential chat. (T&C’S Apply)