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Job Location | Ipswich |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Job IntroductionPlease note: A Full UK Driving License and Access to a Vehicle is an essential requirement.Turning Point has been providing drug and alcohol services to adults and young people in Suffolk since 2015. We aim to increase the number of substance misusing clients entering and successfully completing treatment, reduce substance related harm and improvethe quality of life for our clients, their families and communities.Turning Point Suffolk is looking seeking a Quality & Compliance Manager to be based in any of the three hubs (Ipswich, Lowestoft or Bury St Edmunds)Turning Point is committed to the ongoing professional development of all our staff. You will receive a warm welcome, support, training, supervision and the chance to thrive in a lively and aspirational service.Running health facilities and services on a not-for-profit basis, we invest every penny back into our care - and our people.Role ResponsibilityThe Quality & ComplianceManager is a pivotal part of the Suffolk management team.The successful candidate will have oversight of all aspects of quality improvement and governance of the service.This will include the coordination and management of internalaudits, supporting the safeguarding processes, overseeing the incident reporting, managing the customer feedback process, ensuring adherence to CQC regulatory compliance, reviewing, researching, writing and submitting of complex reports and investigations,ensuring compliance with mandatory training, embedding a positive learning culture across the teams and helping to progress the service to an ‘outstanding’ CQC rating.You will work closely with the Suffolk leadership team to identify improvement opportunities and support to deliver change.You will oversee a comprehensive service development plan to focus the team and drive improvement.The Ideal CandidateEssential Requirements: