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Operations Support Assistant

Job LocationIpswich
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Operations Support AssistantFull time, permanentJob descriptionWe have an exciting new opportunity where you will be provide support across the Operations department with core requirements to include controlling costs incurred for the Terminal and Marine operations. This will include receiving and analysing vessel andterminal reports for volume, delays and performance, reviewing invoices received compared to contractual rates and other agreed tariffs, making costs saving suggestions through such analysis and smart saving initiatives. Provide cost and volume reporting forinternal consumption by UK Senior management & exec as well as GVA as required.We believe the successful Operations Support Assistant should have the following skills:

  • Organised with high attention to detail
  • Computer literateMSC o365 package
  • Intermediate Excelcreating spreadsheets, data cubes, pivot tables etc
  • Good communication skills at all levels of the business and with key suppliers
  • Ability to work independently, maintaining concentration for long periods whilst acting within and supporting a larger team
  • Able to use own initiative and remain calm under tight deadlines
  • Ability to prioritise own workload and deal with frequent interruptions
The key tasks for the Operations Support Assistant are:
  • Provide accurate reports relating to vessel operations at all UK ports of call for Geneva, Senior UK Management and Accounts dept within prescribed deadlines, agreeing volumes and figures, ensuring all incurred charges are correct
  • Working independently to create reports and statistical analysis for all UK Port operations and vessel calls, using a variety of sources including data warehouse and pivot tables
  • Managing Light Dues to Trinity House for all MSC Vessels calling UK Ports, monitoring to ensure charges are minimized
  • Assist Export operations team in providing timely and accurate transmission of files and review of vessels post departure
  • Reviewing past performance, incidents or issues, creating reports to support ad-hoc management requests for information and data in relation to port activities
  • Ensuring all vessel agency and husbandry tasks are correctly administered by the duty water clerks and processed accordingly
  • Update and maintain vessel creation system to ensure all changes are reflected without delay
  • Resolving queries on supplier invoices in conjunction with disbursements dept
  • Provide support to the Export Operations team as required including balancing vessel manifests and post vessel reporting
So, if you feel that you are the Operations Support Assistant we are looking for then please apply now.

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