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Junior IT Support Engineer MSP

Job LocationIpswich
EducationNot Mentioned
Salary25,000 - 30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Junior IT Support Engineer Ipswich to £30kAre you a bright ambitious technologist with IT Support experience and customer service skillsYou could be progressing your career with continual learning and self-development opportunities at a growing Managed Service Provider (MSP).Your day to day:As a Junior IT Support Engineer youll join a small team responsible for dealing with tickets in collaboration with the 1st line team. Youll be supporting a broad scope of technologies including Office 365, Windows Desktops, Servers and MACs as well asNetwork troubleshooting, implementing solutions to improve client infrastructures and providing project assistance to ensure outstanding service.Youll receive training and will be continually learning on the job to improve your knowledge of the software and hardware technologies supported by the team; there are excellent career progression opportunities to 3rd line Support and beyond that.Youll be based at the Ipswich office (unless attending a client site); theres a friendly team environment and free parking. Please note you are required to have your own car and valid driving licence.Requirements:

  • You have experience in a similar IT Support / Technical Support role, 2nd line experience would be great but its not essential
  • You have a good basic knowledge across a range of technologies including Active Directory (on Prem and Azure Active Directory); networking e.g. TCP/IP, DNS, DHCP, Switching, VLANs; Office365 administration; Virtualisation
  • You have excellent communication skills with a customer service approach
  • Youre collaborative, keen to learn and progress your career
As a Junior IT Support Engineer you will earn a competitive salary (to £30k) plus benefitsApply now to find out more about this Junior IT Support Engineer opportunity.

Keyskills :
networkingsupportmicrosoftinfrastructure

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