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Export Port Ops Clerk / Waterclerk

MSC Mediterranean Shipping Company (UK)
Job LocationIpswich
EducationNot Mentioned
Salary£21,100 - £24,750 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Waterclerk / Export Port Operations ClerkFull time, permanent - shift patterns including weekend and overnight on-call coverJob descriptionThis is an exciting opportunity to join MSC and to be part of a team that provides support to the vessels and crew in our UK ports. This is a dual role whereby you will be vessel agency/husbandry but also working with Export Port Operations on a rotation basis. With current restrictions meaning that we are unable to do vessel visits in person, as a result training will be a mix of on-line and also in the office.We believe the successful candidate should have the following skills:

  • Previous experience of vessel agency an advantage although full training will be provided
  • Ability to address and resolve day to day business issues with a high level of accuracy and attention to detail
  • Good numeracy, literacy, and IT skills, including Microsoft skills
  • Be able to demonstrate a professional manner at all times, dealing with MSC agency staff and vessel Masters/officers/crew
  • Ability to be flexible and meet strict deadlines
  • Must remain focused on prioritisation of day to day emails and tasks
  • Excellent communication and decision making skills
  • Effective time management skills
  • Physically fit as boarding vessels will resume once Covid restrictions ease
  • Full driving license to allow driving of company vehicles to attend vessels, receive crew at hotels and visit terminals as required
  • Ability to work individually and within a team
  • Ability to multi-task
    • The key tasks for this opportunity are:Vessel Agency
  • To ensure the vessel documents are processed in a timely manner and avoid delays
  • Assist the crewing offices with crew changes, arranging taxis, hotels and immigration formalities
  • Arranging doctor, dentist or other crew requirements
  • Ordering of pilots and tugs and keeping the Berthing team and Operations aware of delays or other operational matters
  • Providing out of hours support to operations, reefer and container damages departments
  • Coordination of ships spares arriving or leaving a vessel
  • Liaising with 3rd party agencies where required
    • Exports
  • To provide MSC Planners with accurate loading information within agreed deadlines
  • Assist the Hazardous Clerks with the completion reports
  • Sending of accurate loading files to north west continent agencies
  • Completion of feeder requests for relevant calls
  • Provide files to UK terminal planners and working with them to resolve any issues that arise
  • Ensuring Post shipments are accurate and completed in a timely manner after departure, any short shipments are advised to Trade Desk
    • Some of the benefits we offer you:
  • Competitive salary
  • Generous Pension
  • Professional and personal learning and development opportunities
  • Flexible holiday scheme for permanent employees to buy and sell up to 1 week
  • Income Protection Scheme for long-term absences
  • Life Assurance
  • Discounted holidays with our sister company MSC Cruises
  • Free parking
    • So, if you feel that you are the Waterclerk / Export Port Operations Clerk that we are looking for then please click apply now and you will be taken directly to our careers page to submit your application.

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