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| Job Location | Ilminster |
| Education | Not Mentioned |
| Salary | 19,500 - 21,910 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
* Answer customer enquiries by telephone and email, plus any other communication channels that are introduced by the company such as live chat and social media.* Responsible for receipt of sales orders, ensuring all orders are correctly reconciled in terms of cost and scope of works, ensuring customer order reflects the offer.* Ensure all sales orders are booked into the companys business management system (Progress Plus) and progressed correctly through the system from point of order through to final account.* Responsible for timely acknowledgment of all sales orders.* Liaise with Production Manager & Team Leader to ensure all orders are progressed within agreed time scales.* Liaise with Transport Manager to ensure site deliveries are coordinated with the customer.* Assist customers when pick errors have occurred, liaising with After Sales as and when required.* Assist customers when goods have been damaged in transit and pass details to After Sales as and when required.* Greet visitors and contractors if they are unable to be greeted by the host.* Answer switchboard calls.* Open and distribute the post.* Prepare conference room and order lunch for management meetings.* Prepare and distribution the weekly diary.