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| Job Location | Ilkeston |
| Education | Not Mentioned |
| Salary | 27,000 - 30,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Job Title: Technical Service AdvisorLocation: Ilkeston, DerbyshireDuration: PermanentSalary: £25,000 - £30,000 per annumWe are currently recruiting for a Technical Service Advisor for a permanent position based in Ilkeston, Derbyshire.Our client is a premier supplier of ductile iron and cast-iron products to the UKs key utilities, telecoms, highways, civil engineering, construction and housing companies.The primary purpose of the role is to provide technical advice and solutions to the internal sales team and to customers via the technical helpline to help generate sales primarily within run rate and smaller projects (pipe and fitting products). You willalso be involved in frameworks and major project technical input. This role is effectively a development role into a fully qualified Technical Engineer.Key Duties & Responsibilities: * Adhere to any safety and/or environmental policies applicable to the technical function. * Actively contribute to the Companys safety culture by participating in safety initiatives.* Ensure all accidents, incidents and hazards are reported Business Compliance.* Ensure full adherence to comply processes and procedures Technical Support.* Complete technical drawing take-off work.* Lead Revit BIM library roll-out to UK water sector.* Provision of technical support for run rate and smaller projects (in liaison with internal sales), including specification definition, design input, value engineering, etc. * On-going general technical support as required.* Provision of technical help desk facility for access by customers.* Support on frameworks and major projects as directed by the Head of Value Creation. * Provision of specified project production drawings for Flange Pipe Plant.* Support the internal sales office in their technical understanding of our product offer Communication & Working Relationships.Desirable Experience & Qualifications:* Must be ONC/HNC qualified within an engineering discipline, or a recent graduate.* Must be AutoCAD competent in both 2D and Revit platforms. * Pipe installation qualification (City and Guilds or similar). * Knowledge of UK Water Industry.* Understanding of pipeline products and principles - Ideally a working knowledge of Ductile Iron pipeline products.* CAD design and interpretation of design drawings.* Experience in communicating at all levels - from site contractors to design consultants.* Delivery of technical design solutions and value creation/engineering.* Entry level commercial acumen and awareness.* Specification selling experience and ability to articulate value creation and TOTEX opportunities.* Site pipeline installation experience.* Holder of CSCS card - Desirable but not essential.---Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business.Youll find a wide selection of vacancies on our website.