Sales Administrator

Job Location	Ilkeston
Education	Not Mentioned
Salary	£24,500 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

Sales AdministratorPermanentSalary – Up to £24.5KIlkeston DE7Hours – Monday to Thursday 8am-4:30pm Friday 7:30am-4pmSales Administrator / Administrator / Office Coordinator / Sales / Ilkeston / DE7The Recruitment Group is working with a family-run business within the packaging industry working with food products, cosmetics, household, agricultural, and high-end consumer goods. They are committed to delivering quality solutions every single time.Main duties and responsibilities of the Sales Administrator:• Excellent communication required both written and verbal.• Liaising with both customers and sales team in a professional manner.• Respond to all enquiries from customers and update sales team.• Handle customer complaints and issues with empathy and professionalism to ensure a positive resolution.• Work closely with team members to ensure a seamless order fulfilment and customer satisfaction.• Assist with the processing of sales orders and invoices accurately.• Ensure Sage is updated and relevant department / coding is referenced on invoices. • Prioritise and process orders for relevant sales team member to help meet company response time targets.• Maintain and update sales and customer records on CRM system.• Compile a list of outstanding documents and follow up and update as necessary.• Keep an up-to-date specification list.• Contact previous customers and / or send marketing emails to see if there is anything we can quote for• Record financial transactions within Sage.• Process sales invoice on Sage.Experience/knowledge requirements for the Sales Administrator:• Excellent organisational and multitasking skills with a keen eye for detail• Strong written and verbal communication skills• Proficient IT skills• Experience using CRM systemsPlease contact Molly @ The Recruitment Group on the contact details provided

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