IT Operations Analyst (Onsite -Ilfracombe,UK)

Job Location	Ilfracombe
Education	Not Mentioned
Salary	Salary negotiable
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Contract , full-time 6 months

Job Description

Systematix is currently looking for an IT Operations Analyst to help with the implementation of a diverse global IT Operations network, for one of the world’s leaders in Life Sciences technologies.ABOUT THE PROJECTOur client is one of the world’s leading Life Sciences, with offices around the globe. Working as Infrastrucutre Operations Analyst for the Client Technologies division, you will be responsible for providing support for Global IT Operations including servicedesk, system administration, development, security and support of all relevant IT infrastructure, systems and applications.ABOUT THE RESPONSIBILITIES

Providing user and administrative support for IT systems, applications and Infrastructure
Providing technical guidance to users and management for IT related issues and queries
Performing maintenance and troubleshooting of all relevant hardware, software and systems
Assist Manager/Supervisor in development of desktop support and local server systems strategy
Perform maintenance and troubleshooting of all relevant hardware and software.
Implementation and support of network operating systems and services.
Configuration, installation & deployment of all PC’s and PC related peripherals.
Configuration, installation, deployment & support of desktop management suite.
Supporting local manufacturing systems.
Developing and maintain appropriate desktop and server related procedures and ensure these procedures are enforced.
Developing & maintaining appropriate disaster recovery procedures.
Developing a working knowledge of department specific applications.
Keeping abreast of technical aspects of PC-LAN computing environment.
Providing project management for implementations and roll-outs.
Providing Manager/Supervisor with equipment projections and assist with purchasing.
Performing daily backup procedures as defined by technical leads.
Identifying opportunities and recommend solutions for improving service, efficiency and effectiveness.
Performing system analysis and utilisation reports as required.
Logging into and using telephone and computer based Service Desk system to record all support activities.

ABOUT THE QUALIFICATIONS

Associate’s Degree in Information Technology (or equivalent)
Up-to-date professional IT certification
4+ year experience of providing second line end user desktop support
4+ year experience of PC applications / operating systems / hardware
Strong knowledge of IT hardware and associated peripherals
Excellent knowledge of Microsoft operating system and Office applications
Ability to use technical documentation and diagnostic tools to solve hardware and software problems
Ability to work as part of a team
Excellent judgment and strong analytical skills as well as follow-up and organizational skills
Strong written and verbal communication skills
Ability to perform risk assessments
Willing to provide out of hours support and coverage for National holidays

ABOUT THE ROLEThis is a 6-month contract to be performed onsite at our client’s location in the South West England area. ABOUT SYSTEMATIXSystematix is a Global Consulting and Resourcing firm head quartered in Canada with offices across North America and the United Kingdom. We provide the highest caliber consulting solutions to a diverse client base that includes all levels of Government andall Private Industry sectors.Systematix is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. At Systematix, we don’t just accept difference, we thrive on it and believe that diverse cultures, perspectives, and experiences enhanceour workforce and bring value to our community. Systematix Technology Consultants Inc has adopted the Employment Equity Policy to promote the full participation and advancement of members of the designated groups (women, indigenous peoples, members of visibleminority groups, and persons with disabilities) under the Canadian Human Rights Act and Employment Equity Act in the Systematix Technology Consultants Inc workforce.Required skills

Operating Systems

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