Transport Operations Director

Job Description

An exciting opportunity has arisen for a leading local employer with ambitious growth plans over the next 3 years.To support Site & Planning Managers by ensuring that the business operates in an efficient and legal manner at all times and maximises operational efficiencies. To oversee and ensure an effective operation with a smooth reporting stream, covering all aspectsfrom performance to cost, capturing and reporting correct detailed information, ensuring all works are completed within planned timeframes and all issues highlighted are dealt with accordingly. Ensuring that all sites operate in a manner that ensures arelegal compliance to our Operators licence. (CPA Preferable)

• Coach, support and motive Site & Planning Management teams through effective management to ensure the safe and efficient running of the business operations. Encourage inter-department working to provide increased productivity whilst delivering maximumefficiency.
• To champion a Health & Food Safety Culture and a culture of respect within the operational elements of the business.
• To develop continuous improvements for the business and its customers.
• To ensure that the operational system (Enterprise) is kept up to date at all times and is operated correctly to ensure accurate data is recorded and available at all times. To ensure that operational paperwork and systems match.
• Ensuring that non-conformances noted on external and internal audits, inspections and routine checks are investigated and rectified by site management in a professional and timely manner.
• Ensuring all requests made by Management, Customers, Suppliers and staff are dealt with in a professional manner and without delay.
• To support your operational staff to ensure all loads are delivered and collected in accordance with customer service level agreements and the company plan.
• Driving process improvements ensuring Key Performance Indicators are met and where possible exceeded and reasons for non-adherence notified to senior management and customers in a timely manner.
• To ensure resources (fleet and manpower) are sourced accordingly to deliver the volume forecasts.
• To ensure that Sub Contractors and agency staff operate in accordance with Buffaload Procedures and Policies. To control and sign off agency spend.
• To ensure that general administrational duties (PODs returns etc) are recorded and returned in a timely manner and in accordance with the customers service level agreement.
• To liaise with Commercial Managers and Customer Services to ensure that all issues and concerns are notified to all interested parties in a professional and timely manner.
• To ensure that all site documentation is completed and systems and procedures are followed in accordance with the Quality system
• To ensure that all site accreditations to the BRCGS Standard is maintained at all times
• To ensure that the site management and their staff operate in a safe manner at all times and in accordance with health and safety legislation
• To ensure legal compliance with EU Legislation, Drivers Hours, Working Time Directive and Operators Licence
• To lead the people agenda by ensuring all operational and planning staff are inducted, appraised and operate in a professional manner at all times.
• To support site management in disciplinaries, one-to-one interviews, absence management, probationary reviews and staff welfare and performance meetings as required.
• Ensuring that all accidents, incidents, near-misses and complaints are investigated and reported within a timely manner.
• To have an effective working relationship with the vehicle workshop/fleet compliance to ensure vehicle servicing, defects and VORs are dealt with in a professional manner.
• To identify the business requirements for change resulting in recruitment and/or additional plant or systems and the ability to produce a business case and costings.
• To identify opportunities within the operation to maximise revenues and reduce costs.
• To protect and enhance the Buffaload brand and develop the operation through continuous improvement.
• To ensure that security of the site is maintained at all times
• To work with the cleaning contractors to ensure that the site cleanliness is maintained at all times.