Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Tony Scorazzi

Interaction Recruitment
Job LocationHuntingdon
EducationNot Mentioned
Salary£25,000 - £26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

My client based in Huntingdon are currently recruiting for a Customer Service Coordinator to join their busy team on a Temp to Perm basis. Ideally with a view to start immediately. The salary on offer is £25-26,500 and working hours of Monday to Friday 8am– 5pm.This role requires focus and attention to detail, someone who can multitask and stay calm under pressure. You will need to have proven experience in a similar role to be considered!Main duties:

  • To communicate effectively with customers, both internally and externally for the capture, recording and distribution of service calls onto the helpdesk database utilising the helpdesk software.
  • To capture job stories from clients effectively and write problem definitions that will provide clear instruction to engineers of the scope of the work in hand.
  • Identifying the cause of problems clients call in and ensuring any health and safety issue that may impact an engineer’s ability to complete the job are captured in the job story.
  • To allocate tasks to internal scheduling teams or external resource effectively
  • Provide a professional, efficient and effective service delivery experience to both internal and external customers
  • To achieve individual performance targets and support the team/department in achieving broader performance goals
  • Produce KPI reports on a Daily/Weekly/Monthly basis
  • Manage Engineer time sheets and time allocations.
  • Manage Help Desk Assets.
  • Assist with Contractor Attendance.
  • Assist in other general duties to ensure the smooth running of the department
If you have the skills and experience above and you are up for a challenging role please send your CV to or call .

APPLY NOW

Tony Scorazzi Related Jobs

© 2019 Naukrijobs All Rights Reserved