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Job Location | Huntingdon |
Education | Not Mentioned |
Salary | £50,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Circa £50k, Salary depending on skills and experienceLocation, home working and either Peterborough, Huntingdon or LincolnFull time, 37 hours a weekPermanentAs our region flourishes it is our priority to support our economy, customers and communities; driving sustainable growth and building resilience across our services. We recently announced plans to invest £6.5 billion to protect our regions water suppliesover the coming years.Our Information Services team is currently undergoing a transformation which will enhance the services it delivers and ensure they are best positioned to play a proactive and value orientated role across our business.Our goal is to exceed customer expectations whilst embracing new technology to drive digital transformation; better connecting our customers, people, assets and information. As part of this transformation we are recruiting for a number of new and excitingroles within our Information Services team.What will you be doingTo help us produce exciting and innovative digital products to drive business transformation we are looking for a Product Owner to join our Digital Product Practice. As the Product Owner for our Modern Contact Centre Platform, you will be at the forefrontof a transformative journey, driving the development and implementation of a state-of-the-art contact centre solution. This is a unique opportunity to shape the future of customer engagement and service delivery.Youll be responsible for managing the Product Backlog, refining and ordering with the team based on value, risk, effort, complexity, and development schedule to ensure the development team is continually working on high value items that align with the productvision and strategy. They are entrusted with the crucial responsibility of maximizing the value of the product resulting from the work of the team, making trade-off decisions, and balancing between scope, budget, and time to ensure the product delivers uniquevalue and delights users, and delivers for our customers, colleagues, and business.Engagement with various stakeholders is also a significant aspect of this role. The Product Owner collaborates closely with stakeholders, managing expectations, addressing concerns, and gathering feedback to refine the product Vision, objectives, roadmap,and backlog (combined product strategy). By fostering a collaborative environment, they facilitate open communication between the team and stakeholders, ensuring alignment on goals and objectives.The Product Owner holds a significant level of empowerment and accountability. With the autonomy to make crucial decisions regarding the product backlog, they are accountable for the success or failure of the product. Ensuring that the development team hasa clear understanding of the backlog items, and that the product increment is potentially releasable at the end of every sprint, the Product Owner is instrumental in steering the digital, data and technology products towards success, balancing various stakeholderinterests, and managing product strategy and plans effectively.What do you needThe role requires a blend of skills, including: