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Development Income Team Member

Anglian Water
Job LocationHuntingdon
EducationNot Mentioned
Salary20,000 - 22,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

Circa £20,000 - £22,000 per annumPermanentFull time, 37 hours per weekLocation - Huntingdon, remote working is possible2 positions availableA Cascade of Opportunities!The role is varied and engaging, with a primary focus on payment allocation through SAP, whereby you will also maintain customer accounts and general ledgers. You will carry out administrative duties through our new Inflow portal and directly handle customerqueries via telephone and email.The ultimate purpose of your work will be to maximise income while minimising outstanding debt. Therefore, part of this will role will involve assisting the debt collection team through the recovery and legal process.You will be liaising with other departments to support our customers through their application process, ensuring levels of service targets are met. Moreover, there is a strong focus on error resolution and process improvement, which gives the candidate areal opportunity to stand out and leave their mark.As a valued employee, youll be entitled to:

  • Full private healthcare with no excess
  • 23 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion
  • A flexible working culture
  • Competitive pension scheme - we double-match your contributions up to 6%
  • Life Assurance at eight times your salary
  • Personal Accident cover - up to 5x your salary
  • Bonus Scheme
  • Lots of great discounts
  • Flexible benefits to support your wellbeing and lifestyle
  • Paid time off when youre physically and mentally unwell
  • An excellent Family Leave package - to help you support your family
What does it take to be aDevelopment Income Team Member
  • Customer service and financial experience (preferably business to business)
  • Comfortable with basic arithmetic
  • Excellent telephone etiquette with ability to discuss matters such as payment resolution & debt chasing
  • Proficient with all Microsoft Office products - including the use of VLOOKUP & pivot tables
  • Ability to multi-task and prioritise workload
  • The desire to solve problems, improve processes and deliver efficiencies
  • Ability to work independently and as part of the team
Why Anglian WaterAnglian Water is a water company that cares. We care about our people, our environment and our customers. We take pride in providing a collaborative, innovative and inspiring working environment. We want businesses to grow, environments to flourish andfamilies to get on with their day to day lives. Constantly exploring; working hard to find new and better ways to look after our customers individual needs. This is where you come in - we need more great people like you to help us on our quest.Closing date:1st December 2021#loveeverydrop

Keyskills :
Development Income Team Member / Finance Administrator

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