CCTV Monitoring Centre Operator

Job Description

Huntingdonshire District Council (HDC) is passionate about providing high quality services to our communities, residents and businesses and this means we need to employ and retain the most talented and dedicated people. Situated within the heart of the Cambridge-PeterboroughGrowth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking Local Authority whose residents are at the heart of our decision making.Huntingdonshire District Council is seeking to recruit 2 x CCTV Monitoring Centre Operators to work in its Shared Service with Cambridge City to monitor and physically operate public CCTV cameras for public safety, and to detect and deter crime and disorder.We are recruiting two permanent 27 hours P/W roles within the team to cover all periods of operations. Your shifts will be a variation of nights and days consisting of 3 x 9.5 hour and shifts including weekends based out of our offices in Huntingdon.The shared service team also operates the Out Of Hours (OOH) emergency call handling service to the public for both councils on evenings and weekends and a Lone Worker service and other monitoring services are planned for future growth.Working closely with Cambridgeshire Police on incident management, other clients and partner agencies with the aim to make the areas of coverage safer for the public, while respecting their right to privacy.Handling and dealing sensitively to members of the public who may be experiencing an emergency situation, calling OOH emergency lines requires a calm, compassionate, understanding but practical attitude to positively assist and or advise as requiredThe role can be exciting and demanding at times during emergencies and requires a cool professional and calm approach to situations that can vary greatly.When required, staff assist police and others to download data for potential evidence or prosecution purposes whilst maintaining strict confidentiality at all times.This role is within a 24/7 operation and you will be operating on a three day week of 9.5 hour shifts with a minimum of twelve hours rest between shifts, (30-minute rest break required per shift). A shift premium is paid for this role of 10% in additionto salary.Successful candidates will require to obtain and retain the necessary SIA CCTV licence for which training is provided and shall pass and retain appropriate police vetting for the role due to sensitive information sharing and use of police radio. On the jobtraining for several months is then conducted on successful applicants.We want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising) all of which support our ultimate purpose of putting our customers first.TO APPLY A full job description along with details of how to apply can be downloaded from our website, search Current Vacancies at Huntingdonshire District Council.Should you have any additional questions regarding submitting an application, please contact our Recruitment team using the contact information on our website.Closing date for completed applications is 19th August 2022 midday and interviews will be held later that week.Please note that the official closing date is as above and will be the correct date. Some third party websites may have different dates so please always refer to the HDC website for the official closing date to ensure you do not miss out on applying.As an employer who values diversity of thought, we seek to employ candidates from a range of backgrounds in order to make our organisation more innovative. We are seeking candidates who are looking for their next career opportunity on a full-time basis,and are a supportive employer, enabling our staff to work in an environment that produces high standards of work in an employee-led environment.Equality, diversity and inclusion is at the heart of our recruitment and along with our values we are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applicationsfrom all sections of the community and we offer a range of benefits, including flexitime, to encourage a work life balance.Our benefits include:

• A highly competitive Local Government Pension Scheme Pension
• An array of services, networks and training to support your health and wellbeing such as Mental Health First Aiders and access to our Employee Assistance Programme which includes financial guidance, wellbeing support and family counselling, amongst otherservices.
• Generous holiday entitlement dependent upon length of service
• Heavily discounted gym membership at our One Leisure Centres and Training Shed One Leisure
• Tailored learning and development on an individual basis including access to Bookboon which has over 1500 resources dedicated to development
• Career progression opportunities including apprenticeships of all levels
• Enhanced policies in many areas
• Flexi time & hybrid working (role permitting)
• Cycle to work scheme
• Occupational Health Programme
• Digital Parking Permit
• Long Service Award