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Job Location | Huntingdon |
Education | Not Mentioned |
Salary | 35,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract , full-time |
Circa £35,000 per annum, dependent uponskills andexperience Fixed-Term contract (up to 12 months)& Full time/37 hrs a week Huntingdon & Home-working Anglian Water offers a flexible approach, this role offers you the flexibility to work from home and from an Anglian Water office. Your base location will be Lancaster House, Huntingdon (Head Office) and you will be expected to work from here 2-3 days perweek.Join our team and make a difference Here atAnglian Water,we are always exploring how to create engaging communications for programmes, projects and activities to keep customers and partners engaged, informed and build trust acrossourregion. As our Brand and Insight Manager, you will besupporting the on-going discovery and development of insight to better inform our Brand Strategy and Communications.In this role, you will manage, facilitate and report to the wider business on the Online Customer Community activity and output, to ensure all we do is validated and checked against our engaged customer panel. You will work closely with the Regulation teamto review and align their customer engagement opportunities which have been identified through the Price Review process.You will play a vital role in enabling the brand processes across the business to ensure we deliver a consistent experience for all our audiences. You will be an important point of coordination for all we understand from customers across our organisationto not only inform our comms planning but to also validate our prioritisation and communication focus areas.As an Anglian Water brand guardian, you will work closely with your peer group optimising every opportunity to provide an on-brand customer experience that results in improvements in our CMEX scores. You will also be supporting the Marketing team with actionableinsights from the learnings discovered and implementations of new activity to learn more.As a valued employee, youll be entitled to:
Keyskills :
Brandstrategycommunicationsinsight