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Customer Service Planner / Advisor / Call Handler Opportunities

Job LocationHunslet
EducationNot Mentioned
Salary21,751 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Permanent - Full TimeWe are looking to recruit two Customer Service Planners to join our team in Hunslet, LeedsAbout the RoleJoining our team, youll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met andno false promises are given.Using our MSi system, youll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence.About YouCandidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, youll have previous experience within the repairs andmaintenance sector, or a trade-based background, with good problem-solving skills.Benefits23 days holiday plus bank holidays, company uniform, pension plan, accident cover, life assurance, company van (work use only) training and development, funded professional subscription, share save, Work Perks discount and offer scheme, extensive wellbeingbenefits and resources including online advice, guides, counselling support, 24hr digital GP, cycle to work, paid voluntary work, enhanced family polices and we will accommodate requests for flexible working where possible.About UsMorgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include,responsive repairs, void refurbishments, compliancy services and planned maintenance works.With over 800 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.MSPS are proud to support the resettlement of armed forces personnelPlease refer to full job description upon completing your application.

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