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Restaurant Floor Manager

Appcast Enterprise
Job LocationHove Edge
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Description:The newly refurbished DoubleTree by Hilton Brighton Metropole is now recruiting for a Restaurant Manager. This beautiful seafront hotel is the largest residential events and conferencing venue on the South Coast. The hotel has 321 bedrooms as well as anon-site restaurant, bar and Health Club. After the recent refurbishment, together with excellent location and amenities, there really could not be a better time to join.Salary:£25,350 per annum plus service chargeBenefits:

  • Discounted membership to our on-site LivingWell Health Club
  • Discountedstays at Hilton Hotels around the world
  • Free and healthymeals when on duty
  • Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
  • Free Parking (subject to availability)
  • Modern and inclusive Team Member’s areas
What will I be doing
  • Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards
  • Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
  • Ensure Team Members maximize all sales opportunities
  • Ensure Team Members consistently maintain brand standards and high levels of customer service
  • Accurately manage all transactions during service
  • Manage Team Member schedules
  • Handling of (individual) reservations and other inquiries for the restaurant within the hotel in a timely and efficient manner
  • Support the departmental managers in the handling and sales of group bookings and inquiries
  • Support the other F&B outlets
  • Act as the main contact of third party booking & advertising platforms, ensuring the content is accurate and appealing, monitor performance and advice F&B Director and Departmental Managers in regards to continuation, termination and new offers
  • Support the F&B Director and Departmental Managers with the efficient handling of guest complaints and follow-up
  • Assist the Director of Food & Beverage in regards to various administrative tasks and projects
  • Support the Teams on the floor on a supervisory level during peak times and in the case of special events and VIP guests.
  • Ensure compliance of brand standards
  • Represent needs of the team
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships
What are we looking for
  • Previous Food and Beverage experience in an assistant manager role
  • Passion to deliver exceptional levels of guest service
  • Exceptional communication skills
  • Attention to detail, well organised and strong administration skills
  • Good in interpreting and analysing data
  • Proficient in Microsoft Office applications
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams
  • Effective collaborative skills to build positive relationships with internal and external stakeholders
EVERY JOB MAKES THE STAY.At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.Find out more about all our brands and hotels -Hilton Brands | Global Hospitality Company#hiltonuki#LI-ZS2 Qualifications:

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