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Conference and Banqueting Deputy Manager

Appcast Enterprise
Job LocationHove Edge
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Description:This is the occasion you have been waiting forWELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “Toshare the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.Annual Salary of £29,000A WORLD OF REWARDS

  • Free and healthymeals when on duty
  • Grow your Career !
  • Personal Development programmes designed to support you at every step of your career
  • A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
  • Team Member Referral Program
  • High street discounts: with Perks at Work
  • Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
  • Discounted dental and health cover
  • Discounted Car Parking
  • Up to 4 weeks temporary accommodation if relocatingat a discounted rate
  • Modern and inclusive Team Member’s areas
A Conference and Banqueting Deputy Manager is responsible for assisting with managing all Conference and Banquet operations to deliver an excellent Guest and Member experience while optimising sales and ensuring targets are met.What will I be doingAs a Conference and Banqueting Deputy Manager, you are responsible for assisting with managing all aspects of Conference and Banqueting operations to deliver an excellent Guest and Member experience. Conference and Banqueting Deputy Manager will also berequired to optimise sales and provide leadership to the team to ensure targets are met. Specifically, you will be responsible for performing the following tasks to the highest standards:
  • Assist in managing all Conference and Banqueting operations
  • Maintain exceptional levels of customer service
  • Ensure compliance of brand standards
  • Evaluate guest satisfaction levels with a focus on continuous improvement
  • Aware of trends and propose ideas to build the range and quality of Conference and Banquet
  • Optimise sales and contain costs, identifying any areas for action
  • Set achievable budgets and other short- and long-term functional goals
  • Provide effective leadership to the Conference and Banquet teams to ensure targets are met and exceeded both for the hotel and individual development
  • Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
  • Ensure staffing levels cover business demands
  • Ensure that training is carried out on an ongoing basis
  • Ensure communication meetings are conducted and post-meeting minutes generated
  • Manage staff performance issues in compliance with company policies and procedures
  • Recruit, manage, train and develop the Front Office team
  • Assist other departments wherever necessary
  • Must be flexible to work in shifts, includes days and evenings.
What are we looking forConference and Banqueting Deputy Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
  • Strong knowledge of hotel/leisure/service sector
  • Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty
  • Exceptional communication skills
  • Exceptional leadership skills to create a winning team
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Conference and Banquet Operations experience in a managerial position in hotel/Events Centre or similar
EVERY JOB MAKES THE STAY.At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.That’s why at Hilton, Every Job Makes the Stay.Find out more about all our brands and hotels -Hilton Brands | Global Hospitality Company#hiltonuki

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