Site Support Technician Flat Roofs

Job Description

Here at Bailey, we are looking for a Site Support Technician to join us as an integral part of our ever-growing team. You will be working with the roofing department to give our customers the best possible service.Founded in 1975 Bailey is a long-established company, striving to innovate and lead the Architectural façade and Flat Roofing industry. You will be joining the team at an exciting stage in its development, with new product launches imminent, our drive to continuously improve and grow the team we have, 2021 will be an exciting year to start your career with Bailey.Our ideal Site Support Technician will be customer-focused with strong technical knowledge. Alignment with the companies vision is critical, so we are looking for a candidate that will recognise our vision and driving their goals and career in the same direction... forward.Job Description is as follows;Purpose: To work as an integral part of the team managing project installation, providing technical site support and Approved Contractor workmanship quality policing.1. Provide initial specification stage site surveys and photographical reports based on findings. Reports on survey findings to be issued back to all relevant parties in timely manner. Close collaboration with key suppliers such as tapered insulation / rooflight manufacturers to provide customers with an efficient relay of information.2. Provide ongoing site progress surveys and reports especially at critical stages such as vapour barrier installation etc. and to provide positive criticism / guidance to the installing contractors ensuring that the systems are being installed in line with the current Building Regulations & appropriate Codes of Practice.3. Develop a grading system to closely monitor the list of Approved Installers to ensure the quality and calibre of the Approved Installers’ work is maintained at, or above, our required level.4. Manage & police Approved Installers. Any not putting out work to the correct standard will be advised by Site Support Technician of impending disqualification, should the correct standards not be met, and working with the Sales Team to arrange meetings with such Contractors to avoid this.5. Become an integral member of the Research & Development team reporting back with the needs and challenges of the market / customers and attending internal meetings to come up with designs and concepts of products / services to meet these needs.6. Design and Implement a training academy that we can put to the market in view of training apprentices and Installers in the application of new / existing products.7. Demonstrate material application to new clients and contractors, with the salesperson, keeping them up to speed with our new products.8. Work closely with the technical team to keep up to date with the Current Building Regulations and Codes of Practice.KPIs

1. Registered & Approved Installers list kept up to date.
2. Efficient planning & liaison of site survey visits, taking into account location and weather conditions, to ensure that we keep onsite surveys to an adequate number.
3. Get information back to contractors within a timely and efficient manner - maximum 1 week

Must have:Installation experience and a confident, in-depth knowledge of the application of Liquid, RBM & Single Ply membranes and a good knowledge of flat roofing in general.Acquaintance with the British Standards, Codes of Practice and Approved Documents for flat roofing and knowledge of dangers / hazards that can occur.Knowledge of the NFRC’s Safe2Torch campaign and relevant guidanceDesirables:Proactive and self-motivatingManagement skillsTeam playerBenefits: Company Bonus Scheme, On-site free gym access (Covid-prohibiting), Employee Assitance Programme.