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Sales Administrator

Job LocationHoddesdon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

The Role:Our completions team are responsible for setting up the initial customer account when a sale takes place for a property under our management.Key tasks will include:

  • Reviewing and processing of Completion Notices received. Including raising any queries around the accuracy of the information provided from the new business development team and third parties.
  • Managing the completion monies paid to RMG and matching them to the completions that have taken place.
  • Billing tenants with their first set of Service charge invoices
  • Liaising with other departments as needed to help resolve unidentified payments.
  • Liaise with external and internal parties to ensure customer queries are resolved quickly and satisfactorily.
What skills, knowledge or experience will you have
  • Highly organised, forward thinking, taking a lateral approach to problem solving.
  • Communicate in a well written and professional manner making sure all work is correctly formatted
  • The ability to build trusted relationships with customer and suppliers
  • Competent user of MS Outlook, MS Excel and MS Word.
  • Previous experience working in a sales administration, accounts administration or business support role.
  • Educated to GCSE (or equivalent) level with passes in English language and Mathematics
Benefits of the Sales Completion Administrator role:
  • 25 days annual leave + Bank Holidays.
  • Company Gift Day on your Birthday
  • 2 days volunteering for a charity of your choice
  • Complete a calendar year without any sickness absence and receive - 2 days additional leave in the following year.
  • Group portal to a whole host of discounts
  • Flexible working hours
  • Life Assurance - auto 4 x basic salary during death in service
  • Pension - generous pension scheme
  • Free and confidential access to full Employee Assistance Programme
  • Annual salary review
  • Employee Referral scheme with rewards up to £1,000 per referral
  • Employee Well-being initiatives - monthly calendar
  • Corporate Social Responsibility events throughout the year
  • Sponsorship for study and professional qualifications (up to 5 study days)
  • Exclusive access to MSc. Property Management & Investment - De Montfort University
  • Payment of annual professional subscriptions such as IRPM, RICS, ACCA, AAT, CIPD etc.
  • Personal interest free Loans for purchases of Bikes, laptops, etc.
  • Eye Care discount
Who are weAs one of the largest and most respected property management companies in the country, the Residential Management Group portfolio spans over 116,000 households across the United Kingdom, with more than 100 years of successful property management experience.As Managing Agents, we have a unique and important role to play in managing other peoples homes and money. Our experience and in-depth knowledge of property management, together with our dedication to professionalism and high standards, is what sets usapart.

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