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IT Change Operations Manager

Job LocationHockley, Birmingham
EducationNot Mentioned
Salary£40,000 - £50,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

An international, award-winning dialler company that works very closely with their customers to deliver the very best in dialler solutions is now looking for an IT Change Operations Manager to join their office in Birmingham. They dont believe in the ordinary. They like to go that little bit extra and design their solutions to be innovative and groundbreaking. The customer is at the forefront of everything they do.The company is seeking an IT Change Operations Manager to support the delivery of the strategic projects and changes. The position offers a wide variety of responsibilities from the day to day deliverance of IT support and general team oversight of the IT team to more business-related responsibilities such as project management and helping resolve client issues, etc.You will provide PMO and Project Management expertise in the delivery of change within the IT Operations and Head office areas. This will include portfolio level financial tracking, reporting and also hands-on work as well. This role will involve designing and implementing processes to significantly improve change delivery in the IT Operations area and to own the ongoing change delivery improvement plan.Key Requirements:

  • Experience with Team Management
  • Dialler experience
  • Experience with VOIP
  • Project management
  • Asterisk
  • GoLang and Free Switch
  • Software Development with Java and PHP focus
  • Key Responsibilities:
  • IT Support
  • Development
  • Server maintenance and oversight
  • Oversight of all IT Infrastructure
  • Implementation of IT change processes
  • Increase working efficiency of the business
  • Reduce client attrition through improving service quality
  • Increase business revenue where possible
  • Sounds interesting Click the APPLY button now.Candidates with previous job titles and experience including; IT Implementation Consultant, IT Project Manager, Technical Implementation Consultant, CTO, Chief Technical Officer, Project Manager, Account Manager, Digital Project Manager, VOIP Software Project Manager, Dialler Implementation Specialist may also be considered.IND123

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