Service Assistant

Job Location	Hindhead
Education	Not Mentioned
Salary	£10.50 per hour
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Contract , part-time

Job Description

Summary As a Service Assistant youll work across visitor areas, helping different departments deliver high-quality customer service. Salary: £10.50 per hour Contract/duration:Fixed term contract until 31st October 2023 Hours/working pattern/hours: This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suitthe needs of the business. We’d give you as much notice of this as possible. What its like to work here Reporting to the Senior Visitor Experience Officer, you’ll be part of a team of 10 people working at Hindhead Common. Investing in you We want you to learn, discover and develop your career. And we’ll do everything we can to offer you the training and support that you need to achieve your goals. We’ll work with you to plan your development in a way that’s right foryour needs. What youll be doing Service Assistants play an important role in supporting various property teams in greeting and helping our visitors.No two days are the same and you can expect to meet lots of different people and help in various visitorareas. You’ll be involved in different tasks. These could include greeting visitors on arrival, restocking the shelves in the shop and clearing tables in the café. Most importantly you’ll talk to visitors, answering any questions they have to make sure theycan find everything they need for their visit.This role would suit anyone with a passion for delivering great customer service and a keen interest in learning about visitor operations. Who were looking for

Customer focused with positive attitude

A team player, but also can work on your own initiative

Well organised and adaptable

Willing to learn new skills

The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Tax free childcare scheme

Rental deposit loan scheme

Season ticket loan

Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most locations

Independent financial advice

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