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Job Location | Hildenborough |
Education | Not Mentioned |
Salary | £38,000 - £38,500 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Are you an experienced 2nd Line IT Support & professional Do you have experience of IT support covering infrastructure, networks, applications, and customer service delivery Let Informed Recruitment help you to achieve your potential with an exciting opportunityfor an IT Support Analyst role to work and learn with a team undergoing a digital transformation as they move services to the cloud and unlock self-service. As a specialist provider of resource to the Property and Technology markets, we are delighted to bepartnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of their modernisation programme.The purpose of the role is to provide IT system support and guidance to ensure customers can use systems efficiently and effectively. Your day-to-day responsibilities will include the provision of overall IT support and service delivery, coordinating ticketresolution activity and escalation to third line support providers where necessary, system monitoring, assisting on IT projects, delivering outstanding customer services, configuration tasks, and maintaining technical documentation.Must Have
Keyskills :
Service Desk Ticketting ServiceNow Active Directory Windows Citrix Office 365 SharePoint