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Client Experience Manager

Job LocationHigh Lane, Stockport
EducationNot Mentioned
Salary£22,500 - £23,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Client Experience Manager needed for an established domiciliary agency in Stockport. Salary £23K.This role will be ideal for a Field Care Supervisor, Quality Assurance Officer or Deputy Manager who is passionate about ensuring clients are provided with the best care.The Role;As the Client Experience Manager, you will;

  • Meet with new clients, completing initial assessment.
  • Implement care plans and risk assessments.
  • Attend client consultations and be the go-to person for the clients family.
  • Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
  • Complete audits
  • Participate in holding the on call.
  • The Person;To be considered for the Client Experience Manager role you will;
  • Have worked in a similar role with strong knowledge and understanding of domiciliary care.
  • You will hold a NVQ / QCF Level 3 as a minimum
  • Have experience in developing associated paperwork and documentation.
  • Be organised with excellent customer care skills.
  • Hold a valid UK driving licence and have access to a vehicle.
  • Coburg Banks Health and Social Care specialise in recruiting Care Managers, Care Co-ordinators and Senior Carers within Residential care, Domiciliary care, Supported living and Nursing across the UK. We would welcome the opportunity to help you in your career, so please send a copy of your CV into us. If you know of other people who are currently looking for a new career within the Health and Care Sector please refer them to us.

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